Serra Toyota of Decatur

Finally a buy. I had talked with multiple Toyota dealers and Serra of Decatur was the one that wanted to help me buy an Avalon Hybrid rather than just sell me. I ca I had talked with multiple Toyota dealers and Serra of Decatur was the one that wanted to help me buy an Avalon Hybrid rather than just sell me. I can be a hard person to deal with but Roberto Diaz and George Jones were patient and went out of their way to do everything necessary to make me feel valued as a customer. Since the beltway is now open for full traffic I'll passw on dancing in the street but I'm a very satisfied owner. Great experience! More

internet purchase of Lacrosse The Buick Lacrosse I purchased had just been traded and was listed on the website. I sent a note through the internet for photos. Sam sent me photos a The Buick Lacrosse I purchased had just been traded and was listed on the website. I sent a note through the internet for photos. Sam sent me photos and all the information I needed to make an informed decision to travel the 116 mile distance for a test drive. He is very knowledgeable about the vehicle and was very helpful with all the questions I had regarding the Lacrosse. Sam and others were friendly and made customer satisfaction top priority. When someone is making a large purchase with a 5 year commitment it makes the purchase a pleasant experience if you treat your customer’s right and they will. I have already recommended Sam to someone at work. Thanks again Sam and Tony. More

Take the time to visit Serra Toyota! Outstanding sales staff. Worked hard to make us happy. They are very knowledgable and helpful. Cathy is biggest reason we bought our Camry. Veteran o Outstanding sales staff. Worked hard to make us happy. They are very knowledgable and helpful. Cathy is biggest reason we bought our Camry. Veteran owned! More

To give review for buying car We wanted to let serra toyota in decatur al.know that we were very pleased with the customer service that we received there,especialy with Edin our sa We wanted to let serra toyota in decatur al.know that we were very pleased with the customer service that we received there,especialy with Edin our salesman.He answered ever question we had,and did not mind that we had to ask again.He is very friendly and very respectively to us.Again thank you for your service. More

Stay Away! Stay Away they will rip you off and sell you a lemon in a heart beat. They will not own up to selling you a lemon in return make it up to you buy get Stay Away they will rip you off and sell you a lemon in a heart beat. They will not own up to selling you a lemon in return make it up to you buy getting you so deep upside down on another car that you cannot get rid of unless someone takes it and smash the car all to pieces. Crooks that the name for Serra Toyota of Decatur! Crooks-stay away! More

Buying a vehicle The last time I bought a vehicle, was 2005. Things sure have changed. Sales, vehicles, and dealerships. Must say for the better. Mikey O'Dell help The last time I bought a vehicle, was 2005. Things sure have changed. Sales, vehicles, and dealerships. Must say for the better. Mikey O'Dell helped make buying a RAV4 Limited AWD a good experience for me. Thank you! More

"Satisfied Customer" During my 72 years I have driven a Toyota as a company car and a family car for many years. Overall I have found Toyota to be a dependable and quality During my 72 years I have driven a Toyota as a company car and a family car for many years. Overall I have found Toyota to be a dependable and quality ride. Mikey O'Dell assisted me with my recent purchase of a new Toyota. Mikey was professional, answered all my questions and made it a good buying experience....If you're in the market for a new Toyota you can't go wrong talking to Mikey O'Dell. David Allen More

Cheryl from Madison Great Experience I have agonized over buying a new car for months. I am 68 years old and have had a few bad experiences buying new cars. I finally contacted Serra Toyo I have agonized over buying a new car for months. I am 68 years old and have had a few bad experiences buying new cars. I finally contacted Serra Toyota via the internet, and Nanie called me back. I made an appointment with him and on that day I was so anxious that I drove right past the dealership, twice! By the time I met Nanie I was a nervous wreck. It didn't take him long to calm me down and make me feel comfortable and less worried about finding the right car for me and my budget. I can honestly say that by the time I drove my beautiful new Corolla home, nervous angst was only a distant memory. Everyone I met at Serra Toyota was friendly and personable, yet professional and knowledgeable. I am a totally satisfied customer. Thank you Nanie, bunches! More

Wonderful Experience I have done business with several new car dealerships over the years but going back to Serra of Decatur was an easy choice. My wife wanted to try a s I have done business with several new car dealerships over the years but going back to Serra of Decatur was an easy choice. My wife wanted to try a smaller SUV after driving sporty luxury cars for a few years. I did the research on all the top models and narrowed the choices down to the Toyota RAV4 Limited AWD and the Honda CRV. Both were good vehicles but based on the quality, ride, comfort and the dealership experiences I had in prior ownerships, I purchased the RAV4. The salesman Mikey O'Dell was the kind of guy I like to deal with. Most guys in sales are push but he genuinely wanted to sell a vehicle we would be happy with. Great experience and great new vehicle. More

Outstanding Sales Department. Highly recommend It was a great pleasure doing business with these folks. After doing our homework online we went to see Mike Miller at Serra Toyota. Him and his sales It was a great pleasure doing business with these folks. After doing our homework online we went to see Mike Miller at Serra Toyota. Him and his sales manager put us in just exactly what we were looking for at just the right price and gave just the right price for our trade in. The paperwork took very little time and the office manager was great. It was a great experience and we highly recommend this team for your needs. THANK YOU SERRA TOYOTA More