Serra Toyota of Decatur

We were looking to buy a Toyota Sequoia. Our salesman was great. It didn't take long for us to agree on a price with our salesman and his manager, or so we thought. There was a scratch on both bumpers and we great. It didn't take long for us to agree on a price with our salesman and his manager, or so we thought. There was a scratch on both bumpers and we had already made all arrangements to have them fixed the following week. We had signed lots of paperwork and while they filled the vehicle up with gas we were told to go sign the last of the paperwork. We got into the finance managers office and was told a payment price of over $100.00 more than we had agreed on and he wouldn't lower it. He acted like he didn't know anything about what was agreed on before. So for 3 hours we thought we were driving the vehicle home and then they changed the price. Maybe this is some kind of sick strategy to tell people what they want to hear and wear them out for hours, so they will be too tired to argue with the finance manager. I'm not sure what happened, but we were totally DISGUSTED with the whole experience and came home without the new vehicle!!!!!!!!!!!!!!!!!! More