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Serra Toyota of Decatur

Decatur, AL

4.9
1,122 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 430 service reviews

November 23, 2025

Service is always great. Wait isn’t long and the care was returned with great haste. More

by Peggysmdbillr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Always great
November 22, 2025

Sierra toyota got me in on my service as a walk in. I had missed my appointment and they took me and had my oil change complete in record time. Really nice staff. Real professional mechanics. More

by John Lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Serra Toyota of Decatur responded

We appreciate you recognizing our team’s professionalism at Serra Toyota Decatur. We're glad we could assist you promptly. Thank you for sharing your experience with us. Michael McLeod General Manager 256-340-0330

November 17, 2025

I’ve lost count of the cars we’ve bought from Toyota of Decatur. Most recently 2 Camrys for our college age kids, and the wire a new Sequoia. We very rarely have to bring them it, but when we do the commun More

by Lance Brannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, no longer there
Nov 17, 2025 -

Serra Toyota of Decatur responded

We appreciate your 5-star review. It’s great to know your long-term experience with both our Sales and Service Teams has remained consistently positive, from purchasing multiple Toyota Camry models for your college-age kids to your newer Toyota Sequoia, with communication you can always rely on. Please don't hesitate to contact us at Serra Toyota Decatur should you need any further assistance. Michael McLeod General Manager 256-340-0330

November 15, 2025

They are friendly, get to your be vechile in a timely manner, inform you what going on and if any problems were found. They discuss the cost and inform you of any upcoming repairs that may be needed. The More

by swilkinson872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Rachel
Nov 17, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback about our service and communication at Serra Toyota Decatur. Our team strives to keep you informed and provide quality care for your vehicle. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

November 15, 2025

Greeted quickly upon arrival. Nice waiting area. Service time was reasonable no pressure for additional services but made recommendations and what to expect in near future More

by tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 17, 2025 -

Serra Toyota of Decatur responded

Thank you for your comments about our service and waiting area. We're glad our team provided clear recommendations without pressure. We appreciate you choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

November 13, 2025

Very professional and helpful. They are very good at communicating to each customer. I highly recommend their service department. More

by Dmcrow56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales.
Nov 14, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending our service department at Serra Toyota Decatur. We're glad our team could assist you professionally. Your feedback means a lot to us. Michael McLeod General Manager 256-340-0330

November 11, 2025

Very professional, clean , Very professional, clean Very professional, clean Very professional, clean Very professional, clean , Very professional, clean Very professional, clean Very professional, clean V More

by mikebriscoe1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Serra Toyota of Decatur responded

Thank you for highlighting the professionalism and cleanliness here at Serra Toyota Decatur. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

November 10, 2025

I love this dealership, all the people there is very friendly and it doesn’t matter who your person is that you are dealing with any of them will help you with anything. I will always do business at Ser More

by kathy_staggs522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Smith
Nov 14, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur. It's great to hear you felt supported by everyone here. We look forward to serving you again. Michael McLeod General Manager 256-340-0330

November 01, 2025

This was my first visit to this dealership. I recently moved to the area and it is conveniently located for me. Everyone was friendly and helpful. They performed routine maintenance for me in a More

by pdcgaren
Workmanship
Recommend Dealer
Yes
Employees Worked With
Skyler
Nov 02, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We are glad our location and service met your needs. Let us know if you need anything else. Michael McLeod General Manager 256-340-0330

November 01, 2025

Top quality on everything. They are patient and very helpful.They are a Blessing to me. More

by cecebolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team's patience and help. Thank you for choosing Serra Toyota Decatur. We are glad to be of service. Michael McLeod General Manager 256-340-0330

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