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Serra Toyota of Decatur - Service Center

Decatur, AL

4.8
345 Reviews

345 Reviews of Serra Toyota of Decatur - Service Center

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February 06, 2025

Great service, Kim and Skyler in service department are the best. They took care of me More

by cgeorge1735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler, Kim Stone
Feb 08, 2025 -

Serra Toyota of Decatur responded

It's wonderful to know you had a great experience with our team at Serra Toyota Decatur. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

February 04, 2025

I always have such a fantastic experience here! January, Steve, and Paul are my favorites! They always take such great care of everything I need. I absolutely recommend Serra Toyota to anyone looki More

by layne.dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve , January Taylor
Feb 06, 2025 -

Serra Toyota of Decatur responded

We're glad to hear that you always have fantastic experiences with our team at Serra Toyota Decatur. Thanks for your recommendation and support. Michael McLeod General Manager 256-340-0330

February 03, 2025

Very friendly and helpful. Skylar was extremely helpful and polite. Wait- they have snack's! Check them out. More

by redhara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Feb 06, 2025 -

Serra Toyota of Decatur responded

We're happy to hear you had a great experience with our team at Serra Toyota Decatur. Thanks for mentioning the snacks! Michael McLeod General Manager 256-340-0330

February 03, 2025

Steve G. in the service department always makes me feel valued and respected. He is straightforward and explains my vehicle needs in language that I can und More

by christinelittleyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux , Kim Stone
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for your excellent review. We're pleased that our team in the Service Department has been helpful and clear in addressing your needs at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 01, 2025

Service department was totally awesome! Very respectful and responsive to my needs! They had the parts I needed for my repair in stock and were able to install them right away! Definitel More

by TMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Antoine Pyfrom
Feb 02, 2025 -

Serra Toyota of Decatur responded

Thanks for the recommendation. We're glad our Service Team was able to assist with your repair at Serra Toyota Decatur. Don't hesitate to reach out to us for any future needs, we are here to help. Michael McLeod General Manager 256-340-0330

January 31, 2025

Highly recommend the service department here! I have two Toyota s, a 2019 Tacoma sport, and a 2024 Camry SE, and I would t think of taking either one to any other business for service! More

by Lgwhisenant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler
Feb 02, 2025 -

Serra Toyota of Decatur responded

Thank you for your loyalty to Serra Toyota Decatur. It's great to hear about the trust you've placed in our Service Department with your Toyota Tacoma and Toyota Camry. We appreciate your recommendation! Michael McLeod General Manager 256-340-0330

January 31, 2025

Everyone was very nice and did my service in a timely manner, the break room was nice serving coffee and refreshments. More

by sharongreen9654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
Feb 02, 2025 -

Serra Toyota of Decatur responded

It’s nice to hear you enjoyed our service and refreshments. Thanks for rating our Service Team at Serra Toyota Decatur! Michael McLeod General Manager 256-340-0330

January 30, 2025

Excellent customer service. They were friendly, responsive and competent. My service appointment was faster than I expected. More

by alan.weatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Feb 02, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're pleased our team at Serra Toyota Decatur could exceed your expectations during your service appointment. Michael McLeod General Manager 256-340-0330

January 30, 2025

Serra Toyota Service Department provides excellent service. They are very professional and accommodating. Their service reps will keep you informed on the progress of your vehicle. I’ve always had a g More

by kllaw427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Glenda Cole
Feb 02, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words and are pleased to hear you've had consistently good experiences with our Service Department. Thank you for choosing Serra Toyota Decatur for your vehicle needs. Michael McLeod General Manager 256-340-0330

January 29, 2025

Amazing service. Took the time to explain everything to me. I definitely recommend very professional and honest More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones, Jeremy Hudgins
Jan 30, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We truly appreciate your kind words about our service. Michael McLeod General Manager 256-340-0330

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