Serra Toyota of Decatur - Service Center

Steve is a wonderful man, helped me every way he could. He is very polite and funny. Tried making a bad situation into something good. After leaving with my car, my car would not start. Steve stayed on the He is very polite and funny. Tried making a bad situation into something good. After leaving with my car, my car would not start. Steve stayed on the phone until I was able to get it back to the dealership. I have never met anyone like Steve. That man needs a big raise!!! More

I’m from Madison Al and after a bad experience with Toyota of Huntsville ( Bill Penny) I drive all the way from Madison to Decatur for the great costumer service. very welcoming atmosphere with coffee, Toyota of Huntsville ( Bill Penny) I drive all the way from Madison to Decatur for the great costumer service. very welcoming atmosphere with coffee, snacks, water, clean lounge and of course a great service and customer service! More

Great service from pulling in to pulling out! ! Very friendly . The place is all ways very clean! ! Very friendly . The place is all ways very clean! More

I buy most of my OEM parts for our 2002 and 2006 4Runners and now our 2024 Landcruiser. Eric Francis, Parts Manager, is very responsive to inquiries to confirm correct parts. Will buy again. and now our 2024 Landcruiser. Eric Francis, Parts Manager, is very responsive to inquiries to confirm correct parts. Will buy again. More

I never have to wait too long they're always punctual and they get to you as quick as possible and we're out of there they get to you as quick as possible and we're out of there More

My car had a recall and they fixed it in a timely and acceptable manner. acceptable manner. More

Friendly, efficient, reliable & knowledgeable sales people & service technicians. I highly recommend Serra Toyota in Decatur for purchasing a vehicle & utilizing their continued services. people & service technicians. I highly recommend Serra Toyota in Decatur for purchasing a vehicle & utilizing their continued services. More

I have been a customer of Serra Toyota since 2005 and have been satisfied with their service. have been satisfied with their service. More

Great service and parts department! Thank you Serra Toyota of Decatur. I would like to thank Noah Rohan, for taking me though the service department with a smile. Also a great sells dep Thank you Serra Toyota of Decatur. I would like to thank Noah Rohan, for taking me though the service department with a smile. Also a great sells department! A+ rating, over all. More

Prompt attention from a service writer, but your service department, with several days notice, did not have the correct part to update my navigation. The service writer apologized & offered to order the pa department, with several days notice, did not have the correct part to update my navigation. The service writer apologized & offered to order the part, but I will just use Waze on my iPhone More