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Serra Toyota of Decatur - Service Center

Decatur, AL

4.8
367 Reviews

367 Reviews of Serra Toyota of Decatur - Service Center

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June 17, 2024

I always have a great experience here! I’ll be buying another car from sera Toyota within the next month. I refuse to go elsewhere. More

by Hjulianne90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George jones 5 star, Kim Stone, Christy Robinson, Glenda Cole
June 16, 2024

Very nice and clean waiting area. Very easy to schedule an appointment. No matter time of day, there is fresh coffee More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
June 15, 2024

Always fast service and friendly staff. They are always ready to help a customer get exactly what they need. More

by kalab.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Holden, Brian Keenum
June 10, 2024

Every time I come in to Sierra Toyota, I am Treated with the upmost respect and professionalism. When I visit the Sierra Toyota dealership, I actually look forward to getting my vehicle looked at because it More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Garrison, Michael McLeod, Joel Capps
June 08, 2024

Heard service department had bad rep for service times… we’ve never had a issue so far More

by michaelvick1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
June 08, 2024

Courteous. Knowledgeable. Effective and efficient. That’s why we are such a good fit. It’s why I keep coming back. More

by Gmeiman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Glenda Cole
June 08, 2024

Sales and service are both friendly and efficient. It is easy to make appointments and usually less than an hour to wait. More

by pstewmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
June 07, 2024

They completed the 6 month’s service earlier than estimated. Waiting area was clean and offered free food and coffee. And, all of the personnel were cordial and attentive. More

by Dcnjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Barry Chandler
June 01, 2024

The dealership runs a Friendly, courteous, and efficient service department. Offers customers coffe, drinks and pastries. More

by Porsch_e2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
May 14, 2024

Great service friendly place. Nice waiting area and you couldn't ask for a better car dealership More

by Amiria1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Dwight Garrison, Randy Holbert, Bradley Terry, Glenda Cole, Barry Chandler
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