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Serra Toyota of Decatur - Service Center

Decatur, AL

4.8
367 Reviews

367 Reviews of Serra Toyota of Decatur - Service Center

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May 01, 2024

My new service representative knew everything. He was courteous and knowledgeable. The best of the best. I hope he continues for years to come. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
April 30, 2024

Matt was great he made the process easy. I love my new car I highly recommend. More

by Anewmanna72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt E
April 26, 2024

I have been doing business with them since I bought my 2004 Tundra they get the job done and do a great job thanks to every one very friendly and professional More

by MichelleCahill861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chandler
April 25, 2024

Rachel Falls is a top notch Service Writer. She worked closely between myself and the Master Mechanic to ensure all concerns I had were addressed. The Mechanic did a good job ! Rachel is very More

by Mdpurchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
April 24, 2024

Friendly employees and detail oriented. From the service department to the sales professionals, it was a great experience. More

by debbieheatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sky let Watkins
April 19, 2024

Excellent job as always, we drive from Florence and feel it is worth it plus we get to speak to Mr Iberham, super nice salesman! More

by Nadinedarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Apr 19, 2024 -

Serra Toyota of Decatur responded

We value your ongoing trust in Serra Toyota Decatur and appreciate the journey you undertake to reach us. It's encouraging to know you had a positive interaction with our team. Thanks for your feedback! Michael McLeod General Manager 256-340-0330

April 18, 2024

Excellent , fast and friendly service. I would definitely recommend Serra Toyota for all services. Thank you ! More

by Twokie1956
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Apr 19, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our swift and friendly service at Serra Toyota Decatur. We value your recommendation for all services we provide - thank you! Michael McLeod General Manager 256-340-0330

April 05, 2024

As always treated as a vip. Kim Stone has always been pleasant and helpful making me feel very special More

by Gmoody2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Stone, Joel Capps
Apr 13, 2024 -

Serra Toyota of Decatur responded

We are thrilled to learn about the helpful, pleasant, and VIP level experience you've had here at Serra Toyota Decatur. Please let us know if you have any additional questions or concerns. Michael McLeod General Manager 256-340-0330

April 04, 2024

We have always been informed be fore any work has been performed and I feel they are in the price range with everyone else. I wouldn’t take my car anywhere else for service More

by bumblebee1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul deBlanc, Joel Capps
Apr 13, 2024 -

Serra Toyota of Decatur responded

We are pleased that you appreciate our pricing and communication at Serra Toyota Decatur. We're proud to be your choice for car service. Thank you for the high rating! Michael McLeod General Manager 256-340-0330

April 04, 2024

The staff at this dealership is always friendly and knowledgeable. The work is done in a timely manner. More

by Scottdesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Langham, Glenda Cole
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you found our team at Serra Toyota Decatur friendly and knowledgeable. Thank you for letting us serve your automotive needs in a timely manner. Michael McLeod General Manager 256-340-0330

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