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Serra Toyota of Decatur - Service Center

Decatur, AL

4.8
342 Reviews

342 Reviews of Serra Toyota of Decatur - Service Center

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March 27, 2025

Kind staff and quick service for oil change and cabin filter. Will visit again for next service More

by Barnessmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear about your experience with our team at Serra Toyota Decatur. We look forward to assisting you with your next service needs. Michael McLeod General Manager 256-340-0330

March 25, 2025

I’ve been using this dealership since 2000. They have always been friendly and efficient. I highly recommend them. More

by kelliekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Rachel, Jeremy, Amanda , 5 stars for all
Mar 30, 2025 -

Serra Toyota of Decatur responded

We truly appreciate your long-term trust and recommendation. Thank you for choosing Serra Toyota Decatur all these years. Michael McLeod General Manager 256-340-0330

March 24, 2025

The main reason we continue to buy from Serra is the service department especially Kim More

by michael_gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're glad to know our service department made such a positive impact. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 23, 2025

Serra Toyota took care of all my Maintenance needs. They are very cordial and courteous and do just what they say they’re going to do I highly recommend them More

by melaniemstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve G, Kim Stone, Antoine Pyfrom
Mar 30, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words and recommendation. It's wonderful to know our team has met your service needs. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 20, 2025

Everyone very pleasant and eager to assist you. Kim is such a nice person with deal with More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're grateful you had a positive experience with our team at Serra Toyota Decatur. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

March 19, 2025

Everybody was very friendly and helpful I had to get a copy of a key made and I even had a complimentary while I waited. They came and got me as soon as it. Was ready. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Bradley Terry, Barry Chandler
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. Our team at Serra Toyota Decatur is happy to hear that everything went smoothly with making your key copy and the complimentary service. Michael McLeod General Manager 256-340-0330

March 19, 2025

I always deal with the toyota place. Very nice and friendly employees. They try their best to get you exactly what you want More

by amilli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're thankful for your kind words about our team at Serra Toyota Decatur. We appreciate your support and look forward to serving you again. Michael McLeod General Manager 256-340-0330

March 16, 2025

Gave me a great rental truck while my engine was being replaced. Finished in two days as promised More

by SteveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar, Kim Stone
Mar 23, 2025 -

Serra Toyota of Decatur responded

Very glad to hear you were satisfied with your rental truck. At Serra Toyota Decatur, we always aim to keep our promises. Michael McLeod General Manager 256-340-0330

March 16, 2025

I've bought several vehicles from Serra Toyota. I always compare prices and always end up at Serra. The service department is eager to help. I always have a great experience when I get my vehicles More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Antoine Pyfrom
Mar 23, 2025 -

Serra Toyota of Decatur responded

We appreciate your repeated trust in us and are glad you enjoy our Service Department. It's rewarding to hear that you had a great experience with both the business and personal touches. We look forward to continuing to meet your expectations at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 15, 2025

The Service Department provides excellent service for both of our Toyotas! Great service team that communicates very well before, during and after the visit. We love being part of the Serra Toyota Fami More

by nrob5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Barry Chandler
Mar 16, 2025 -

Serra Toyota of Decatur responded

We're grateful you chose Serra Toyota Decatur for your service needs. We're proud to have you as part of our family. Take care until next time! Michael McLeod General Manager 256-340-0330

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