Serra Toyota of Traverse City

This is the third car we’ve bought with Zach, and every time he delivers the same thing: honest guidance, zero pressure, and a buying process that’s actually enjoyable. He listens first, acts in your best More

Drove an hour and a half for service on our Lexus 350. Needed brakes, oil change, tire rotation. Simple every day service. After 2.5 hours they come out and say, we have rotation and balancing done More

I am writing to further detail my experience with Serra Toyota, specifically their maintenance department and service manager, both of which I believe to be dishonest and lacking in integrity. When present More