Serra Toyota of Traverse City

I am writing to further detail my experience with Serra Toyota, specifically their maintenance department and service manager, both of which I believe to be dishonest and lacking in integrity. When present More

Deceptive business practices they take your personal information, including your Social Security number over the phone and string your long acting like they’re going to sell you the vehicle after you as More

We had an issue with our car (Lexus) as we were driving to Traverse City late on a Friday afternoon. We spoke with Sam in Service and he was very helpful, telling us to bring our car in and they would take More