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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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June 11, 2025

Stay away from Serra Toyota I'm going to the corporate office and the BBB to find out what happened to my 2020 chr that was undrivable but yet they serviced the car More

by kholes0805
Recommend Dealer
No
Employees Worked With
Beh doli/unknown service rep
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December 30, 2024

Unauthorized charges for a oil change, MOA added without being consulted about what a MOA is or why it would be needed on a car that has only 38k miles on it. More

by kholes0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greyson gooch
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June 24, 2024

Great fast service! !! Aleah was the person that worked with me getting my vehicle serviced, she was very nice and kept me posted on my Rav4 More

by Susan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleah, Matt Patterson
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June 22, 2024

Great service department and very nice service people always ready to help and explain their plan for your car. More

by Deborah Cusimano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
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June 13, 2024

Very prompt, care about their job and Very time consuming. Loyal and clean love the service More

by jlcainjlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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June 12, 2024

Dealership has friendly and courteous staff. They are willing to correct any issues in order to satisfy the customer. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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June 10, 2024

Very professional and friendly. I was informed about what services was needed Everyone was very nice. I have never had a problem with Serra. More

by Dotsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarmaine White, Chris McDaniel, Matt Lawley, Tim Mergenthal, Matt Patterson
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June 08, 2024

Pleased with time it took and performance. Helpful in explaining needed parts in the future . More

by Normajean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric sales
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June 07, 2024

Serra took great care of me. The service was as done efficiently. Nothing extra was as suggested. More

by PapaRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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June 03, 2024

Friendly accommodating sales people. Aubrey was my terrific salesman. The service dept was fast and they did my nails while I waited. It was great !! More

by satterfield121955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
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