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Serra Toyota
Birmingham, AL
2,865 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 810 service reviews
December 05, 2025
I take my Toyota Tundra for service here and it has been Awesome! Professional service from a great staff of team-mates that ate willing to go over and above. Awesome! Professional service from a great staff of team-mates that ate willing to go over and above. More
by angelanelson372
June 11, 2025
Stay away from Serra Toyota I'm going to the corporate office and the BBB to find out what happened to my 2020 chr that was undrivable but yet they serviced the car office and the BBB to find out what happened to my 2020 chr that was undrivable but yet they serviced the car More
by kholes0805
Employees Worked With
Beh doli/unknown service rep
December 30, 2024
Unauthorized charges for a oil change, MOA added without being consulted about what a MOA is or why it would be needed on a car that has only 38k miles on it. being consulted about what a MOA is or why it would be needed on a car that has only 38k miles on it. More
by kholes0805
Employees Worked With
Greyson gooch
June 24, 2024
Great fast service! !! Aleah was the person that worked with me getting my vehicle serviced, she was very nice and kept me posted on my Rav4 !! Aleah was the person that worked with me getting my vehicle serviced, she was very nice and kept me posted on my Rav4 More
by Susan A
Employees Worked With
Aleah, Matt Patterson
June 10, 2024
Very professional and friendly. I was informed about what services was needed Everyone was very nice. I have never had a problem with Serra. I was informed about what services was needed Everyone was very nice. I have never had a problem with Serra. More
by Dotsmith
Employees Worked With
Jarmaine White, Chris McDaniel, Matt Lawley, Tim Mergenthal, Matt Patterson
