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Serra Toyota - Service Center

Birmingham, AL

4.8
808 Reviews

808 Reviews of Serra Toyota - Service Center

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October 22, 2023

Excellent service with friendly service writers. fixed problem in a timely manner customer service waiting room excellent More

by Bella Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 19, 2023

My first time ever im the service department. Jake my advisor explained what i needed to know. A good experience. More

by tracieb51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 19, 2023

From front(sales team) to back(service) this dealership has been top notch in every way. Sales person was super friendly and professional. Service has been fast, easy and on time More

by Craig Samples
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodman is also super to speak to about my vehicle, Morgan Smith, Matt Patterson
October 19, 2023

The employees were very professional. Soon as I arrived at my appointed time I was waited on in about 5 minutes. I was greeted by all with a smile. I was in and out in about 2 hours. Than More

by las0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 19, 2023

We had a very nice experience at Serra Toyota Service Department. The employees were very nice and professional. More

by Fishing woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 16, 2023

Great service, in and out quickly, nothing I did not need. I do not live close to Serra Toyota, but I will use Serra Toyota for all my service going forward. More

by RJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hale was great at taking care of getting my vehicle in and out quickly!, Matt Patterson
October 14, 2023

Efficient friendly & good work. Called when car was ready to be picked up. I will go back More

by Bmlewis218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
October 13, 2023

This is the best dealership I have ever been to. The workers work hard to get you what you want. The perfect service! More

by Jason Sizemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss V and Joel and Jon parnell are the best
October 11, 2023

Dealership was great ! ! Fast and efficient It was busy but everyone got the same great customer experience More

by Tina.iqal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 10, 2023

It was my first time bringing this car and every associate was kind and very helpful. More

by danapowell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember the names but I give a 5 star to all.
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