Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

Sort by
September 06, 2023

Great place, everyone friendly with smiles. Waiting to hear about parts to come in so I can go back and finish up. More

by Luckydog259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
September 04, 2023

Very friendly and professional! Dealership clean and easy to find. Everyone was very helpful and courteous. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, Matt Patterson
Report | Print
Sep 04, 2023 -

Rusty responded

Great job!

Sep 04, 2023 -

Rusty responded

Great job!

Sep 05, 2023 -

Serra Toyota responded

Hello, we are so happy to read that our team was very friendly, professional, helpful, and courteous during your visit. Thank you so much for the positive review and 5-star rating. It was great to assist you here at Serra Toyota Birmingham, and please do not hesitate to reach out to us for any assistance.

September 04, 2023

Always get great service when we take our car in. Keep us up on what is being done and what needs to be done. More

by Roel vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis wood, Morgan Smith
Report | Print
Sep 05, 2023 -

Serra Toyota responded

Hello, Roel, we appreciate you for taking the time to leave us this great review and 5-star rating. Thank you so much for the great review and 5 stars. If you ever need any assistance with your vehicle in the future, Serra Toyota Birmingham will be here for you. Have a wonderful day!

September 04, 2023

They took care of my issue. The person that helped me was very nice & informative. More

by 06-peacock.century
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Sep 05, 2023 -

Serra Toyota responded

Hello, we are so pleased to read that our team was very nice and informative during your visit. Thank you for taking the time to leave us this great review and rating. It was great to work with you, and we appreciate you sharing this about our team at Serra Toyota Birmingham.

September 03, 2023

We were pleased with the service we received. They got us in on short notice for a problem with our vehicle. We were kept informed on developments and options, including when there was an issue w More

by ALB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Richie
Report | Print
Sep 05, 2023 -

Serra Toyota responded

Thanks for the five-star review. Our Service Department strives to meet the needs and expectations of all our customers promptly. We hope you continue to choose Serra Toyota Birmingham for all your automotive needs. Take care!

August 31, 2023

Well organized organization train individuals, whom love there job, stand above the rest in technology, making sure you no the problem with your vehicle More

by damamsmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorien Williams, Matt Patterson
Report | Print
August 31, 2023

The Service Center of Serra Toyota is first class. Thank you Serra very good job. More

by lonniethomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
August 28, 2023

I had to have my aunt’s car towed and still working to get new tags. Glad that a new key was ordered and maintenance/repairs were done on the vehicle. More

by George Mayo(Janis Gates is my Aunt)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Woods
Report | Print
August 20, 2023

Great experience with service department and enjoyed lunch. I have and will always recommend. Thank you Sarra Toyota More

by 1conargo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Richie
Report | Print
August 19, 2023

I’ve bought 3 Toyota Sienna’s (the only cars I’ve driven during this time) from Serra since 2001. Great cars, great deals, and great service! Morgan Smith (Sales Manager), Matt Patterson, (Service Manager), More

by DeborahTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly ??????????, Morgan Smith, Matt Patterson
Report | Print
1
...
12
13
14
...
81