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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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August 02, 2023

The service I received was outstanding. From beginning to the end. I appreciate the service being done in a timely manner. More

by leshawnkidd825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will my service advisor was not listed , Matt Patterson
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Aug 03, 2023 -

Serra Toyota responded

We are honored you took the time to leave us a five-star review. It makes us happy to know that our Service Team was outstanding and assisted you in a timely manner. Your business is valued and we hope you continue to always choose Serra Toyota Birmingham.

July 27, 2023

My service was easy and quick. Great job guys! I would reccommend this dealership to others. More

by andersonlarry23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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July 26, 2023

Love the salesman. The person over my maintenance last week was terrible. Told him the problem. Said problem is battery. Car is a 2019. I assumed he new what he was ta More

by Payne.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon grider, Matt Patterson
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Jul 27, 2023 -

Serra Toyota responded

Hello, The opportunity to discuss our Service Team here at Serra Toyota Birmingham would be appreciated. Please reach out at your earliest convenience so we can talk about the service needs for your 2019 car. Best Regards, Meghan Barnes Customer Relations Director (205) 838-4400

July 23, 2023

Excellent service and a pleasure to do business with. The employees are knowledgeable and the technicians explained exactly what was going on. More

by Elrod4ua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hale, Matt Patterson
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July 20, 2023

Dustin and Eric, in service, were both awesome and my car makes me happy now. More

by Mezzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin -manager & Eric did my alignment
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July 16, 2023

Scheduled service went smoothly. Helpful and courteous employees ready to help. Nice area for customer to wait on service. More

by conniejolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
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July 14, 2023

So very pleasant ! Everyone I came in contact with was so sweet ! Didn’t have to wait More

by Caroljeanphillips91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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July 14, 2023

I love the availability of the team members when I pull into the service area. I never have to wait for anyone to come to my vehicle and get my car checked in. Even when I don’t have an appointment, I can More

by AE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker
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July 06, 2023

Once I received service they were great to deal with. My only complaint is the cost of the labor More

by corinnaburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
Report | Print
July 05, 2023

Everyone was very professional and proficient. Mr. William Humphreys was very knowledgeable and helpful. Thanks. More

by gdmoore1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphreys
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