Serra Toyota - Service Center

prompt, did all we asked for service visit with timely updates and effective handlings our needs updates and effective handlings our needs More

Fantastic customer service both in sales and service department. Always fair honest and helpful and so courteous department. Always fair honest and helpful and so courteous More

Great service nice facility can’t complain will call again will recommend them to others again will recommend them to others More

I had a difference of opinion with a charge that should not have been charged to me. After prayer and discussion with members of Serra's personnel the charged was removed, they made a good and honest the not have been charged to me. After prayer and discussion with members of Serra's personnel the charged was removed, they made a good and honest the decision to refund my money. I am grateful for their decision, because of their honest decision I will continue to use Serra Toyota for purchasing a car and their service department. Thank you Serra Toyota personnel for your good and honest decision. More

The staff were outstanding. They keep me informed as to what was going on with my vehicle. The facilities were clean and comfortable. I would highly recommend Serra Toyota t They keep me informed as to what was going on with my vehicle. The facilities were clean and comfortable. I would highly recommend Serra Toyota to everyone. More

A few yrs ago I had a bad experience buying a used car, that I immediately drove to Florida and could have been potentially stranded. When I got back I immediately had to spend close to $600 on the car I j that I immediately drove to Florida and could have been potentially stranded. When I got back I immediately had to spend close to $600 on the car I just bought. NO call back from manager. Last yr was going to try again. Not only did I get the run around on trade/financing, a salesman that I never even spoke to sent me a friend request on FB, because he lied to salesman I did speak with and said I was a former customer of his but forgot my name. The Toyota that I did buy from Limbough Toyota was just hit in accident and totalled. I went to Atlanta Toyota dealership and bought car from them in Jan. I decided to at least try the service dept to see if I'd have better luck because so close to me. I had an appointment, the service tech I spoke with was very courteous and professional, they got my maintenance service done quickly and that was much appreciated. More

The service and attentiveness was exceptional. .My service rep was considerate, explained my service results. .My service rep was considerate, explained my service results. More

We had an oil change and tire rotation which was covered under our new car warranty. We were met promptly and showed to the waiting room. Our car was ready within 30-40 minutes. under our new car warranty. We were met promptly and showed to the waiting room. Our car was ready within 30-40 minutes. More

Very professional and friendly staff. Customer service is amazing 👏 🙌. Overall experience 10/10 as usual. They're the best!!❤ Customer service is amazing 👏 🙌. Overall experience 10/10 as usual. They're the best!!❤ More