Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

Sort by
April 08, 2023

Good visit. In and out with no wasted time. Shannon Grider treats you with respect More

by m_whitehead1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
April 06, 2023

The people at Serra Toyota are very easy to deal with from start to finish. Big thank you to Jake for taking care of my vehicle need. More

by Danahill350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Apr 06, 2023 -

Danahill350 responded

Thank you!

April 05, 2023

I had Shannon he was very professional detail excellent explainer. Will be back for service More

by Grandma Shawnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon , Matt Patterson
Report | Print
April 03, 2023

Service has been great. Timely and professional. My service representative was courteous and concerned about my service. More

by Brbarnet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 04, 2023 -

Serra Toyota responded

Hello and thank you for your high star rating. We're happy to see that your experience with our Service Team here at Serra Toyota Birmingham was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

April 03, 2023

Great place. Great people !! Always great customer satisfaction Steve was family and going to miss him dearly♥️♥️ More

by Tina.iqal
Recommend Dealer
Yes
Employees Worked With
Donnie Shunnarah , Morgan Smith, Shawn Jenkins, Matt Patterson
Report | Print
Apr 04, 2023 -

Serra Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Serra Toyota Birmingham. Highly-rated reviews like yours help us to continually improve to be the best.

April 01, 2023

They always treat you like family, keep you updated every step of the way. I wouldn’t take my car anywhere else for service needs. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
Report | Print
Apr 02, 2023 -

Serra Toyota responded

Hello Johnny, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the Service Team of Serra Toyota Birmingham as your first choice for bringing your vehicle in for service.

Apr 02, 2023 -

Johnny responded

Job well done!! To the entire staff keep up the great work.

March 31, 2023

Fast service. They kept me aware of what was happening to my car step by step More

by Bert Bert Bowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
March 30, 2023

Good job, quick and friendly. The service was impeccable. I would recommend you get your car service here. More

by Rice58
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Matt Patterson
Report | Print
March 30, 2023

He’s good people at sierra toyota number 1 Birmingham alabama this is why I buy my cars from this dealer , and the sales people know half discrimination to no one. Thanks. More

by Pedrohidalgoibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Joseph Jenkins, Komissa Yao
Report | Print
March 28, 2023

Always Greeted with a smile. Experience is unmatched. Wait time is not very long. Thanks for allowing me to share my experience. More

by 2021 Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
1
...
20
21
22
...
81