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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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December 09, 2022

Very good experience. Everything was explained and service was good. Will definitely be doing business again More

by wadececeliaWade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Soluka
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, we are so thankful for you taking the time to leave such a great review for us here at Serra Toyota Birmingham. We look forward to assisting you in the future, and we hope you have a wonderful day.

December 09, 2022

Very clean and fast service. The service people are very nice and answer any question you have More

by Payne.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, Serra Toyota Birmingham thanks you for the kind words and review. We are more than happy to read of your positive experience, and do not hesitate to reach out for any further needs.

December 09, 2022

My family and I have purchased 7 cars from Serra Toyota over the past 21 years. Great products that last for decades. Fantastic Service Department that keeps our cars in excellent condition at little cost. More

by DeborahTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley , Morgan Smith, Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Thank you so much, Deborah, for the phenomenal review and rating. We are so happy to read that your experiences with us here at Serra Toyota Birmingham have been great, and that our Service Team member provided you with quality service. Thank you for your continued support, and for always choosing Serra Toyota Birmingham.

December 08, 2022

Everything was fine and Serra has great service for my vehicle and is very affordable More

by darrylallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Thank you, Darryl, for taking the time to leave a beaming review for us here at Serra Toyota Birmingham. We are so glad that your service experience was positive, and let us know if we can be of any further assistance in the future.

December 08, 2022

Seems every customer has their needs met to be such a high volume dealership thanks More

by vance.lyvers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hi Vance, Serra Toyota Birmingham thanks you for the amazing review and rating. We are so pleased that our team provides the highest quality care for all of our valued customers. We hope you have a nice day.

December 06, 2022

Fast efficient service repair. Brandon Kiker is professional and courageous. Brandon kept me updated on the repair and arranged a free ride back to my home. I will 100% use Serra T More

by elana@jeff-ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker , Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, we are so thankful for your amazing review and rating. It is a pleasure to read that your visit with us here at Serra Toyota Birmingham as well as with our Service Team member, has been a great one. We are always here to help.

December 05, 2022

Service person was thorough and expedient it servicing my car. Car was ready at the expected time. More

by bootjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Matt Patterson
Report | Print
Dec 05, 2022 -

Serra Toyota responded

Thank you so much for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle in a timely fashion. We look forward to assisting you in the future here at Serra Toyota Birmingham.

December 03, 2022

Extremely helpful. Extremely kind. Best customer service I have ever seen. No other dealership compares. I highly recommend this dealership to anyone. More

by rbrtwlch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Matt Patterson
Report | Print
Dec 03, 2022 -

rbrtwlch responded

Great

Dec 04, 2022 -

Serra Toyota responded

We strive to be excellent here at Serra Toyota Birmingham. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 02, 2022

I used to dread taking the truck in for service. Not anymore. The replacement part arrived the next day. I dropped off my truck and it was ready at the time promised. Brandon Kiker is an excellent s More

by elana@jeff-ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker and Dennis Wood, Matt Patterson
Report | Print
Dec 02, 2022 -

Serra Toyota responded

Hello! Thank you so much for your great review and visit to Serra Toyota Birmingham. It's wonderful to know that we make your truck's service something to remember. We'll be sure to let our Service Team know how awesome they are and how well they did with your experience!

December 01, 2022

Josh helped me as soon as I pulled in. He was nice and answered all my questions! Thank you for your kind employees that care about customers getting a good service!! More

by Palmanita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood
Report | Print
Dec 02, 2022 -

Serra Toyota responded

Hi Palmanita. We are truly thrilled to know that you had such a kind pleasurable and experience with us at Serra Toyota Birmingham. Thank you so much for your delightful 5-Star review. We appreciate your patronage.

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