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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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September 28, 2022

Very helpful discussing the issue with my car. The repair was done quickly. Service representative kept me informed and was extremely nice. More

by Terrycoggins
Recommend Dealer
Yes
Employees Worked With
Josh
September 27, 2022

Josh, my service manager got right on my car as soon as I got there, as he always those, thanks, Josh. More

by Wflong55
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh , Beh Doli
September 26, 2022

The service wa prompt and completely satisfactory. Josh Wood always handles our service requests in an excellent manner. More

by wdclayton17
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood
September 19, 2022

Mitch was very helpful as usual. Service was completed in a reasonable amount of time. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 15, 2022

I can always count on Serra Toyota to change my oil/check everything on my truck in under an hour. I have complete confidence in Serra Toyota More

by elana@jeff-ingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood, Matt Patterson
September 15, 2022

The service was satisfactory but he will try to sell you more to spend more money 💰. More

by toydog57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Jarmaine White, Chris McDaniel, Aundrae Williams, Chris Ziadie, Matt Lawley, Tim Mergenthal, Nick Gregory, Matt Patterson, Calvin Smith
September 15, 2022

Received excellent service, as always! Everyone is so courteous and professional. We love Serra Toyota! More

by MSpina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker
September 13, 2022

Really poor job by Serra recently when we brought our car in for service. Dealer did not have our back after servicing cars there for over 10+ years. We have spent $5k in service costs over these years, More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
September 12, 2022

i was greeted promptly with a friendly service associate. Overall great experience.I would definitely recommend. More

by ravoyl.land
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 12, 2022

Alway super polite & work done in a timely manner. I love Serra Toyota. I don’t think I’ll ever drive anything but a Toyota. More

by Carla.mccombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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