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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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August 25, 2022

Service was completed in a timely manner. Service agent William was congenial, professional, and prompt. I had my usual excellent experience. More

by jnday@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Matt Patterson
August 24, 2022

Great service. Friendly staff always very helpful. Easy to make appointments. Car was ready when promised. Would recommend to friends and family. More

by Bettykennedy6909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Aug 24, 2022 -

Bettykennedy6909 responded

Friendly staff always very helpful. Easy to make appointments. Car was ready when promised. Would recommend to friends and family.

August 22, 2022

Once I arrived, the support staff welcomed me and connected me to the proper service manager who confirmed my appointment and took care of my needs. More

by Thurd5257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 21, 2022

Great customer service. You can get an oil change any where. Serra Toyota representatives keep you coming back. . More

by MJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 19, 2022

Chili’s was very good service rep and service Dept I am always pleased with More

by shammett9895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 19, 2022

They gave A1 customer service at this location I always leave satisfied and feeling as a valuable customer. More

by MommaTikTok1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Matt Patterson
August 17, 2022

Good service time frame wait time wasn’t long at all great snacks for wait time More

by jalesiacole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 15, 2022

Great customer, good service, great people, definitely recommended:.. we bought ours Toyota here.. they are always willing to help. More

by Monica Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Matt Patterson, Erick Fitzpatrick, Dave Harbison, Jerry Cheng
August 15, 2022

It's a great place to purchase and service your car over the life of your vehicle. More

by Harriette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hale, Matt Patterson
August 15, 2022

Great customer service. Concerns are always addressed. Clean atmosphere also. Personnel are top notch. That’s why I’m a repeat customer More

by CJ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Woods
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