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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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July 10, 2022

Service department and sales department have very nice and professional staff and they are always welcomeing and friendly More

by Dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Matt Patterson
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July 07, 2022

I have always believed that Serra Toyota to be a first class dealership. Their service department personnel are professional and courteous, I always enjoy my visit. More

by Tony B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Matt Patterson
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July 06, 2022

The process of setting up an appointment was very easy. Once I arrived the service was completed quickly and they got me on my way. More

by justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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July 05, 2022

Brian MiIam has always taken good care of me and my vehicle. Very competent and to the point. Keeps me up to date on any items needing attention. More

by mike.everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam
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Jul 07, 2022 -

Serra Toyota responded

Thank you for the longtime business and 5-star review, Mike. We look forward to many more visits at Serra Toyota Birmingham.

July 04, 2022

From the sales process of my vehicle and the service process of my vehicle. Serra Toyota delivered excellent service. More

by Happi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Erick Fitzpatrick
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Jul 06, 2022 -

Serra Toyota responded

We're delighted that between our Sales and Service Teams, you've had an excellent experience with us overall. Serra Toyota Birmingham thanks you for your business!

July 03, 2022

The service was great this time, had a problem with one of the workers, he had an attitude, I felt like he was rushing me. I have never had that experience before, the other employees have been great. More

by Dotsmith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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June 29, 2022

The service is great. Maintenance is easy to schedule and they tell you what you need and do a great job. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jul 03, 2022 -

Serra Toyota responded

Hey Scott - We're glad you're happy with the way we do business here. We hope you're satisfied with the maintenance done on your vehicle. Please don't hesitate to reach out to us here at Serra Toyota Birmingham in the future if you need any further auto-related assistance.

Jul 03, 2022 -

Serra Toyota responded

Hey Scott - We're glad you're happy with the way we do business here. We hope you're satisfied with the maintenance done on your vehicle. Please don't hesitate to reach out to us here at Serra Toyota Birmingham in the future if you need any further auto-related assistance.

June 25, 2022

I use this dealership for all of my car needs. The agents are courteous, personable, and knowledgeable. I have never been overpriced on a car problem and I am happy with the work that is done on m More

by badevaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Matt Patterson
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Aug 04, 2022 -

Serra Toyota responded

Thank you for your visit and the 5-star review. We, at Serra Toyota Birmingham, value our courteous, personable, and knowledgeable Service Department as well.

June 22, 2022

Sweet and kind employees. The service was not as long a wait I thought I’d have. More

by Karen Thornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden
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June 22, 2022

Fast and excellent service. ..easy to schedule an appointment. I was in out of there. More

by mskimberlywhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
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