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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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June 19, 2022

Good service overall however wish information took to long to finish job. Had appointment at 11 didn’t get finished until 330. Also left socket wrench under hood of my car lucky it didn’t damage anything More

by Diabb48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 18, 2022

We’ve bought 6 cars for our family members from Serra Toyota since 2001 and we highly recommend them for having the best product, the best deals, and the best service. The service department bends over b More

by DeborahTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley , Morgan Smith, Matt Patterson
June 18, 2022

I was well pleased with the service I received. I went because I received a recall notice and they replaced the defective part. They also rotated my tires and did a general inspection. More

by Brenda Vanderburg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hale, Service
June 17, 2022

The service department was very friendly and they let me know everything that was going on with vehicle. More

by Kimab80kimab80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
June 17, 2022

They properly diagnosed my problem saving me $350. Give competitor a private garage, apparently made nothing but mistakes. Their service was quick, painless, and very friendly. The only thing I don't More

by Staggolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
June 16, 2022

The staff at the dealership made having my vehicle serviced easy. The waiting was spacious and allowed me to feel comfortable and not be concerned about contracting anything. More

by temarn97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 14, 2022

Good people, Good prices, Great service! We always have a pleasant experience when servicing our vehicles at Serra Toyota. More

by wtrucks67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood, Josh Wood
June 14, 2022

I highly recommend Serra Toyota for all your service/ automotive needs. From the friendly staff to excellent service. Exceeds all expectations. More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Jarmaine White, Chris McDaniel, Chris Ziadie, Matt Lawley, Tim Mergenthal, Nick Gregory, Matt Patterson, Calvin Smith
June 14, 2022

Their Customer Service and Customer Care Exceeds ANY Other Dealership In Central Alabama. From Sales to Service! First Rate! More

by Green Machine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 13, 2022

Fast service with outstanding courtesy. We waited in the lobby until service was complete. The oil change and tire rotation took exactly 28 minutes. Great job Team:) More

by billgreen110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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