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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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April 09, 2022

They are always friendly here. If you make an appointment you’ll be in and out in no time! More

by JY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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April 09, 2022

Great service. They Always take good care of my vehicle. I will always recommend this dealership. More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker, Matt Patterson
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April 09, 2022

Fast and reliable as always. The maintenance team is very courteous every time I visit. More

by HIGHlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch and Dennis
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April 07, 2022

It's a great place,friendly,do a good job and fast and reasonable too. More

by Jgodfrey35207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Matt Patterson
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Apr 07, 2022 -

Serra Toyota responded

Hello! Thank you for sharing your positive feedback. We are happy to know our Service Team provided you with fast and friendly service and we appreciate your business with Serra Toyota Birmingham.

Apr 08, 2022 -

Jgodfrey35207 responded

Thanks for making everything stress free.

April 05, 2022

I am always pleased with the friendly, helpful service We get at Serra Toyota. I have never had to bring our vehicles back because something wasn't done right. Kudos to Aaron Shruberry and the service depart More

by bcouch1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shruberry, Morgan Smith, Matt Patterson
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Apr 06, 2022 -

Serra Toyota responded

Thank you for your positive review. It is fantastic to know that our Sales Department could meet your expectations. Thank you for choosing Serra Toyota Birmingham, and we look forward to your next visit. Meghan Barnes Customer Relations Manager (205) 838-4400

April 03, 2022

Excellent customer service. That is why I alwaysl come back to Serra toyota because of their service. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 04, 2022 -

Serra Toyota responded

Thank you for taking the time to leave us a great review, Sunshine. It was a pleasure to work with you, and we look forward to working with you again at Serra Toyota of Birmingham.

April 02, 2022

Professional, respectful and human with sense of humor. lobby was kept very clean and refreshments made it a pleasant wait. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 03, 2022 -

Serra Toyota responded

Jay, Thank you for the 5-star rating. We're glad you came in and we appreciate your business at Serra Toyota Birmingham. It is always great to see that our team was professional, and respectful and made it a great experience.

April 02, 2022

Service is outstanding. Courteous and Professional. During my last visit, as team members came thru for their morning meeting, they gave a big and cheerful "GOOD MORNING" to More

by Da'Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John- GM, Jarmaine White, Chris Ziadie, Jerry Cheng
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Apr 02, 2022 -

Da'Don responded

Thanks, ill be back!

April 01, 2022

Serra has always been prompt on getting service performed this is why we have purchased several vehicles from them More

by Mlill52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 02, 2022 -

Serra Toyota responded

Thank you for the fantastic review. We are so happy to hear that you love the service. We look forward to assisting with all your automotive needs at Serra Toyota Birmingham.

March 30, 2022

They scheduled my appointment quickly when we arrived they were very courteous the gentleman who helped us was very nice and did a great job I was very happy with the service if someone needed to service More

by Kip/Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker did an exceptional job , Matt Patterson
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