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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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March 29, 2022

Courteous, explained options, helped with purchase of tires. Explained other issues found during this visit. More

by mich.mw58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
March 29, 2022

Having my car repaired at Serra Toyota was a wonderful experience . Dennis the service agent was awesome . They repaired my car on time and budget More

by Anthony.lima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall
March 28, 2022

The repairman was very good to us. We were informed about the needs of the car and how long it would take to be repaired. This was most helpful. Thanks Mr. Service man. More

by Dspretty9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall his name right now. Sorry
March 23, 2022

Our only experience has been with the service department and it is excellent. Great service advisors and work done right. More

by Jbcartee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood
March 23, 2022

The service dept. was great. I have no complaints only compliments. I would recommend the service dept. to anyone. More

by luju1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Matt Patterson
March 22, 2022

Courteous and attentive staff. Great waiting area. Great service! Convenient service times and easy to schedule. More

by educator6675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
March 21, 2022

Dennis Wood great service writer. I would recommend Him to any one. Service department is great!! More

by bond.bruce51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
March 21, 2022

Brian has always taken great care of me and my vehicle! I will always trust him with all my vehicles! Great Job! More

by Tamzblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
March 20, 2022

The service department did an outstanding service on my vehicle in a short period of time. More

by temarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphre, Matt Patterson
March 17, 2022

I had a great experience and the customer service was great I would tell any and everyone one about Serra Toyota More

by Taylormaid1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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