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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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February 11, 2022

the environment was clean. employees was friendly. it was all smiles just walking into the the building. I love it. More

by orrcatherine598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
February 10, 2022

Efficient, polite. I like having a single person to call when I have a question or need service. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (in Service Dept), Matt Patterson
Report | Print
February 09, 2022

Informative regarding service. Love tv screen with car status details. Very courteous and prompt with appointment. More

by Georgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 10, 2022 -

Serra Toyota responded

Thank you for your positive feedback, Georgette. It is indeed the goal of our Service Department at Serra Toyota Birmingham to provide efficient and quality service when you come in for maintenance. Serra Toyota Birmingham looks forward to assisting you with any of your auto needs in the future.

February 09, 2022

always courteous pleasant and professional would not go anywhere else they did a fast and great job More

by britishgirl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 10, 2022 -

Serra Toyota responded

Thank you for your positive review. Our Service Department at Serra Toyota Birmingham always aims to provide an efficient and professional experience when you come in for maintenance. Reach out to Serra Toyota Birmingham for any auto needs in the future.

February 09, 2022

They’re very helpful with finding you the perfect car for you and listening to you’re needs and wants. More

by Erin.Sides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 10, 2022 -

Serra Toyota responded

Erin, thank you for your positive review. At Serra Toyota Birmingham, our Sales Team knows how important the car-buying process is, so we always provide helpful and knowledgeable support throughout the experience. Reach out to Serra Toyota Birmingham for any auto needs in the future, and enjoy your new vehicle.

February 06, 2022

The staff always provide good customer service. They are very informative and helpful when providing information. More

by kdmaddox82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Matt Patterson
Report | Print
Feb 06, 2022 -

Serra Toyota responded

Thank you for your positive feedback. At Serra Toyota Birmingham, it is indeed the goal of our staff to provide informative and quality service when you come in for a visit. Reach out to Serra Toyota Birmingham for any auto-related needs in the future.

February 04, 2022

They were very nice and polite . Waited on me immediately. Done a great a t job. I would definitely recommend them to service your c AR. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 05, 2022 -

Serra Toyota responded

Susan, thank you for your five-star review. Our Service Department at Serra Toyota Birmingham knows how important maintenance is, so we always strive to provide professional and efficient service and support. Serra Toyota Birmingham looks forward to assisting you with any auto-related needs in the future.

January 31, 2022

Coffee Lunch Sandwich Water Check Wheel Balance Change Oil Car Wash Token Rotation Tire Bathroom Cleaning More

by oscarlbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
January 31, 2022

I went in for a scheduled oil change. I was able to schedule my appointment for the same day. The employees are very fast and very friendly. More

by annhendrix5949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 02, 2022 -

Serra Toyota responded

Thank you for your five stars, Ann. It is great to know our Service Department at Serra Toyota Birmingham provided you with a fast and friendly oil change. Please come back and see us at Serra Toyota Birmingham for any future automotive care.

January 29, 2022

Excellent service always! My service technician has really taken great care of my car and always try to answer any questions that I may have. Thanks so much! More

by awayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam
Report | Print
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