Back

Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

Sort by
January 29, 2022

I have had several vehicles serviced at Serra, and they are always friendly and timely. Most recently, I had my Land Cruiser taken in for a recall and it was very easy from scheduling to the service being More

by Snoble2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood
January 29, 2022

Everyone that I encountered in the service department were polite and processional.they completed the work in a timely manner More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
January 28, 2022

Excellent service, great people, care about you and your vehicle, knowledgeable and friendly two thumbs way up! More

by cjannot67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
January 28, 2022

Excellent and fast service. Great customer service on my visit from beginning to end. I will return for my next service needs. My representative Will was great. Thanks More

by Beautybylasandra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
January 27, 2022

Excellent service department, best Toyota dealership in Birmingham. Cares about their customers and I would highly recommend to anyone looking for a new or used vehicle. Been a customer there for almost 12 More

by kathyasmith39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
January 23, 2022

Best service dept we have ever used. Dennis Woods is always great! Great job Serra. More

by Kimbroughrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
January 21, 2022

Serra always does a good job servicing my Camry. Been a customer for 11 years. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Matt Patterson
January 20, 2022

Well I got there about 11:20, left at 3 :10 Pm, had oil change, and to see what that was hanging under the driver side, they fix something underneath the car, went to get my car when they was finished , an More

by debraflowers9@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the young man name
Jan 20, 2022 -

Serra Toyota responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. Serra Toyota Birmingham always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  Best, Meghan Barnes Customer Relations Manager (205) 838-4400

January 19, 2022

Really a good dealership, they make you feel at home, they take care of your vehicle and in the meantime you just feel like in home. More

by Eduardo Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
January 19, 2022

Great customer service and the wait wasn't long. I always have the best experience when I bring my truck in to be serviced. More

by tcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Matt Patterson
...
45
...