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Serra Toyota - Service Center

Birmingham, AL

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0 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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January 11, 2022

Employees are kind and polite as well as flexible. The facility is clean and comfortable. More

by educator6675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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January 09, 2022

I had a great experience at serra Toyota,it was professional,curtious,and done in a timely manner More

by scottj575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 09, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham. Our Sales and Service Teams are always here to provide you with courteous and professional services when needed. We look forward to your next visit.

January 09, 2022

Outstanding service. Communication and coordination of service is excellent. I have always been treated in a way that makes me feel special not just as a customer but as a family member. I love my my Supr More

by ddominguezcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 09, 2022 -

Serra Toyota responded

Thank you for your positive feedback. We are thrilled to learn you are pleased with the way we do business here at Serra Toyota Birmingham. We strive to ensure all of our guests leave our dealership feeling the same way you do. Thank you for entrusting our Service Department with the care of your Toyota Supra.

January 08, 2022

Serra Toyota performed an inspection and repair of the rear cab stop light on my 2017 Tacoma pickup. The task was performed in less than hour. Thanks. More

by arrood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell , Matt Patterson
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January 05, 2022

Very nice clean , and sanitize very nice staffI We will Very nice clean , and sanitize very nice staff I We will recommend family and friends More

by loveruth52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 06, 2022 -

Serra Toyota responded

We are so pleased to read that you had a great experience here at Serra Toyota Birmingham. We strive to provide a clean and safe environment for our customers. We value your business.

January 05, 2022

Awesome complete service. Forward thinking. Friendly, clean, prompt, efficient! Pleasant people. Will Use them next time. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
Report | Print
Jan 06, 2022 -

Serra Toyota responded

Thank you for all your positive feedback, George. It is excellent to see our Service Department provided you with friendly and efficient service. Please do not hesitate to contact us at Serra Toyota Birmingham should you need any future auto-related assistance.

January 04, 2022

The quality of service from the sale to maintenance after the sale is amazing. I truly appreciate everything they do to pay attention to and address my needs to the fullest extent. What they lack in glamor a More

by mhall7265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood, Aaron Shrewsbury, Matt Lawley
Report | Print
Jan 05, 2022 -

Serra Toyota responded

Serra Toyota Birmingham appreciates the 5-stars and feedback. The team is glad your experience was amazing! We look forward to more quality service visits. Take care!

January 02, 2022

Hunter in the service department is very professional and always takes care of me in a kindly manner. More

by dkburns2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter in service
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Jan 03, 2022 -

Serra Toyota responded

Hi, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Serra Toyota Birmingham, we will be sure to keep up our timely services and courteousness.

January 02, 2022

Although they were short-handed, they worked efficiently to do my inspection then part replacement as quickly as possible. More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Jon, Matt Patterson
Report | Print
Jan 03, 2022 -

Serra Toyota responded

Thank you for the 5-stars and feedback, Shelby! We look forward to seeing you back at Serra Toyota Birmingham.

December 31, 2021

Hunter Parker is so friendly and takes the time to explain everything and never acts like he’s rushing you thru what questions you have. More

by Payne.lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker , Matt Patterson
Report | Print
Jan 02, 2022 -

Serra Toyota responded

Thank you for the excellent review, Payne. We are happy to know that you enjoyed a friendly and stress-free experience with our team. We welcome you back to Serra Toyota Birmingham for all of your future visits to our Sales and Service Departments.

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