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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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November 26, 2021

Great dealership, very professional staff. I have purchased my last three vehicles from Serra and always recommend my friends to check out this dealership. More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Matt Patterson, Calvin Smith
November 13, 2021

Excellent service. They take the time to explain what they can do to fix the problem. They will work with you to get the car fixed. More

by Mary Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Erick Fitzpatrick
October 31, 2021

Every one is always very helpful and friendly. Always try to be accommodating.Always get good service. More

by Katydid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 29, 2021

Service department is awesome. They know their customers and vehicles. Dealership is always very clean. More

by wsbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 26, 2021

The staff at Serra Toyota was very professional, friendly and knowledgeable. I was very satisfied with the service. More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter, Matt Patterson
October 26, 2021

I wanted my tire rotated, it was not done by the serviceman. I think it would have gave my tires longer life until I bought some. I thought my rotation came with my service More

by Rolled125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

October 24, 2021

Service was great thank you Brian for helping me with my service always a good job More

by lindarhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 18, 2021

Dennis wasn’t available when I got there but another nice man took care of me. Dennis came in at the end and then he re did my ticket because I had a coupon. I was there for a simple alignment so it was a More

by Rav4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Matt Patterson
October 11, 2021

Very attentive to detail and courteous team! Bryan is the absolute best at what he does! More

by Heymikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 09, 2021

Exceptional customer service. Very friendly and knowledgeable. Only dealership I trust to work on my vehicle. More

by S Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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