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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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September 13, 2021

Excellent service. Clear explanations and reasonable wait time. So nice to have the free 2 year maintenance plan with car purchase. Remain pleased with service. More

by cmunchus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphrey
September 10, 2021

Wonderful service, and great customer care!…nice environment friendly clean short wait time very insightful about my car and prices are very reasonable for me More

by keishaparker0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 06, 2021

My experience was great just like the first visit when I bought my first car with Beh Doli and chris in the service department. john More

by blesseddiva50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Chris Ziadie
August 31, 2021

Friendly service and they got the job done correctly the first time. They are always reliable and prompt in the service dept. Easy to work with and wait for. More

by melissa.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 27, 2021

It's the best in Alabama, friendly people with your satisfaction in mind. Help you any way they can.will bend over backwards to satisfy you and your needs.thank you from the Edwards family More

by james43edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Tim Mergenthal, MarieAnne Kramo, Matt Patterson
August 26, 2021

Everybody is very polite and seems very thorough I appreciate the attention that they gave me when I have all my extra questions LOL but I would definitely recommend y’all More

by Sherbetfam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who they were, Matt Patterson
August 25, 2021

Very quick, easy, and not too expensive service. I will be returning for my next service. More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker, Matt Patterson
August 25, 2021

I have never had an issue with the service to my car at Serra. Trust and integrity is everything to me. Usually the service time is resonance. More

by brewerann07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 22, 2021

They were very welcoming and efficient. The oil change was done in a timely manner and we were on our way … More

by ppugh07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 20, 2021

I am please with my service from this dealership and if I purchase another Toyota I will certainly come to Serra Toyota. Everyone has been very helpful and nice. They provide fast and complete service to m More

by Florence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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