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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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August 18, 2021

Professional, accomodating and expeditious service. Mr. Williams answered all my questions and left me knowing more than I did before I arrived. Definitely coming back. More

by dlsims777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Williams
August 15, 2021

The service was very quick, staff always friendly and knowledgeable. More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 10, 2021

Always professional / clean facilities / standardized practices / kind and polite personnel More

by educator6675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shinkle, Matt Patterson
August 10, 2021

Customer Service was super excellent! All Service Managers were very friendly and willing to assist. Facilities were very clean and check out was met with a smile! Thanks so much Serra Toyota! More

by le3676409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Taylor
August 09, 2021

Great service by the whole Team at Serra Toyota!! 2nd time I have had it serviced since buying new. Great Job to everyone involved in the process! More

by don.rollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter , Matt Patterson
Aug 09, 2021 -

don.rollins responded

Great Job Serra Toyota!!!

August 01, 2021

Clean, and courteous. It only took 15 minutes for my first service, tire rotation. I am on my second leased vehicle,Great service, friendly folks!! More

by User-431dad66a8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Aug 02, 2021 -

Serra Toyota responded

Cajun, we're happy our team provided speedy service for you. Don't hesitate to reach out to us when we can work with you down the road at Serra Toyota.

July 31, 2021

I had a great experience at this Toyota's location! I left feeling good rather than feeling as if someone took advantage of me. I would definitely visit again and recommend others! More

by Toyota lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Taylor
July 30, 2021

Very pleasant. Polite and courteousEmploees. Very Very pleasant. Polite and courteous Emploees. Very efficent in getting work done quickly. Clerk checking out was only unfriendly person. She does not More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Babice
July 29, 2021

I haven't been to Serra Toyota in several years, but I will come back for service on my car. Everyone was very attentive and the service done quickly. More

by vickijaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood
July 29, 2021

Very pleased with my service visit at SerraToyota. My advisor was professional and knowledgeable. He greeted me courteously, explained the work scheduled for this service interval and asked if I had ques More

by keith35206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Taylor
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