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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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July 25, 2021

Every one was very friendly and curtious yet proffesional. They had me in and out in a very reasonable amount of time. I will be back when maintenance is due on my Rav 4 again. More

by flarue
Recommend Dealer
Yes
Employees Worked With
Dennis Wood, Morgan Smith, Matt Patterson
July 24, 2021

Confussion with who was service advisor when I arrived. After a over an hour waiting, young man named Josh came and told me what had happened. He was very nice & apologized for the mix up. Very helpful More

by Dobbsbakery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 23, 2021

I have been a customer of Serra Toyota for several years and have always received excellent and timely service. I have purchased three vehicles with the assistance of Coach Paulin, and he responds readily w More

by jnday@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kelley, Larry Paulin
July 17, 2021

Mitch and his crew did a great job getting me serviced and in and out! I will always come to mitch for my service! Thanks Mitch! Garry Briscoe More

by garrybriscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
July 14, 2021

Just had my 2018 Rav4 serviced and the entire experience was quick and everyone was super friendly. Was dreading going and being made to wait for hours like I have at other dealerships, was very impressed o More

by Aputman117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Matt Patterson
July 13, 2021

The service team always does a great job of attending to my required service while managing to get me in and out in a timely manner. More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 10, 2021

Very pleasant experience. I would highly recommend Serra Very pleasant experience. I would highly recommend Serra Toyota. It was a short wait compared to what I previously experienced with the last dealersh More

by connielhopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 09, 2021

Service was good,but I was given no details as to what was done and may need to be done. Updates once the work don3 would be helpful. More

by MeansKenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 06, 2021

This service center was very clean and comfortable and all the people were extremely helpful and courteous😀 More

by Johnandjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
July 05, 2021

friendly knowledgeable , service that you can always depend upon every time. More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin, Matt Patterson
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