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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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May 06, 2021

Serra has excellent Customer Service! The associates are always pleasant, professional and courteous! This has been my experience every time I’ve been there! Thanks so much! More

by thepatriciathomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamissa Yao
May 06, 2021

Always so friendly. Get me to work and pick me up. I never need to worry that my car got the best service, I need this as a nurse! thank you More

by Vpatterson1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
April 30, 2021

The service was exactly what my truck needed and it was done in a timely manner including the dealership paying for an uber to take me back home and to take me back to the dealership when my truck was read More

by scottjerome0522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
May 01, 2021 -

Serra Toyota responded

Hi there, At Serra Toyota of Birmingham we thank you for your five star review. We strive to keep our customers updated and to help in a timely manner, so we are thrilled to hear about your recent visit. Thank you for choosing Serra Toyota of Birmingham and we hope to continue to assist with all of your future automotive needs,

April 29, 2021

I have visited this dealership for many years. So far I don't have any regrets. I'm satisfied with the service. I have recommended them to my family and friends to go let them help them to get approved to More

by idawilliams4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Aaron Strewsbury, ??
April 29, 2021

Great experience. Got me in and out in a reasonable time. Mitch waited on me and was very courteous and professional. Will go back and recommend to others. More

by rhosmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
April 28, 2021

My wife and I always get good service at Serra Toyota. They are very knowledgeable and fair, with good customer relationships. We have always been happy with the professionalism of their staff. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
April 28, 2021

Drop off and pick up was easy. They called and explained what they found suggested what to do and repair work was done in the time they said More

by Shunnarahs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis wood , Matt Patterson
Apr 28, 2021 -

Shunnarahs responded

Thank you

Apr 29, 2021 -

Serra Toyota responded

Hi there, At Serra Toyota of Birmingham we would like to thank you for five star review. We strive to keep our customers updated and informed, therefore we are delighted to hear about your recent experience. Thank you for choosing Serra Toyota of Birmingham and we hope to continue to assist with all of your future automotive needs.

April 26, 2021

They were very nice, friendly, and helpful,it was a great experience. I will return for my next services with the help and advice of Mr Woods. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Woods
April 23, 2021

Serra Toyota and Serra Toyota Service department have been wonderful to deal with on my Camry. The service department has always been helpful and timely, they have never pressured me in to purchasing unn More

by karen1970turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury , Matt Patterson
April 19, 2021

Hunter was awesome. He took his time and made sure we Hunter was awesome. He took his time and made sure we were handled in a quick and professional way since he knew we had an another appointment More

by Tina.iqal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
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