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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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April 01, 2021

Always a great experience!!! Dennis in service is very helpful and knows his stuff, if you are looking for a place to take your vehicle then you shouldn't look an further. More

by djjazzy09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 02, 2021 -

Serra Toyota responded

Hi! Thanks so much for your shout-out and feedback about our Service Department at Serra Toyota. We also appreciated your five-star rating. Stop by any time!

March 30, 2021

This dealership I trust with my car they have been honest with me and good prices along with great customer service. I’ve been a woman who never trusted dealership to work on any of my cars but they won my t More

by Smwhite107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Matt Patterson
March 24, 2021

Very friendly. Excellent customer service. Even provided lunch while you wait for your service !! The Customer Service and parts department were also a great help More

by Juschilln4now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Matt Patterson
March 22, 2021

Great technicians that take care of what you need and don’t sell you service you don’t. Comparable prices for the service done. I take all my vehicles to Serra Toyota! More

by Annettec1330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron , Matt Patterson
March 21, 2021

Service Department was great. The person that referred Service Department was great. The person that referred me, Autumn Cook, to purchase a vehicle has never received her referral even though I've calle More

by Bruce Weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
March 20, 2021

Terrible day. A wheel bearing took 6 plus hours. Jon, the service advisor was good, and kept me informed. Just way to long waiting on completion More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon shackelford
Mar 20, 2021 -

Serra Toyota responded

John, Thank you for choosing Serra Toyota and for taking the time to share your feedback. I would appreciate the chance to speak with you regarding your recent service experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

March 15, 2021

Great, efficient, fast, courtesy, and nice people. I'm pleased it didn't take all day to get my services completed on my vehicle. Thank you Serra Toyota! More

by Niedra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
March 14, 2021

Excellent service department always nice and do good job on getting you in and out. Salesman are always nice. Would recommend to anyone who wants good service. More

by jlghotrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Beh Doli, Shannon Twitty, Matt Lawley, Matt Patterson
March 14, 2021

Very comfortable atmosphere I felt very welcome the assistant service manager had excellent people skills made me feel very comfortable Mr. Dennis Woods did not show any partiality I do appreciate that More

by Judycfranklin37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis woods
March 08, 2021

Fantastic service at this dealership. They get your vehicle in and out in a timely manner while you wait in comfort they take very good of you at Serra Toyota. More

by William Poland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Colamarino, Hunter Parker.
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