Serra Toyota - Service Center

Customer friendly, communicates well with the customer, gives details about the procedure being done, has a well maintained waiting area and service reps are knowledgeable about work being performed. gives details about the procedure being done, has a well maintained waiting area and service reps are knowledgeable about work being performed. More

Excellent customer service the wait time was not that long and was able to get in and out in under an hour long and was able to get in and out in under an hour More

Service oriented, welcoming, friendly and thoroughly focused on us as customers. Service was provided in an expedient manner while we waited comfortably in the customer lounge. Provided a checklist of s focused on us as customers. Service was provided in an expedient manner while we waited comfortably in the customer lounge. Provided a checklist of services, what needed to be performed and what to plan for in the future. We’re repeat customer and will go back again. My brother in law goes there too. Always great service at Serra Toyota! More

I have been a customer for many years. I am always greeted by friendly and courteous people. It is the whether I have a appointment or not. I am always greeted by friendly and courteous people. It is the whether I have a appointment or not. More

Prompt service and follow up afterwards for review of service. Mitch Kelley always take care of my vehicle service needs. service. Mitch Kelley always take care of my vehicle service needs. More

Made appointment with Josh in service dept and Alan Norris service tech did awesome job getting me in and out quickly. Norris service tech did awesome job getting me in and out quickly. More

Very helpful, kind,and knowledgeable. My salesman knows exactly what to do and I'm grateful My salesman knows exactly what to do and I'm grateful More

As always, Mitch Kelly takes good care of my regular maintenance visits and of me. He gets me in and out within the timeframe he’s told me to expect, which is always reasonable. The experts in the servi maintenance visits and of me. He gets me in and out within the timeframe he’s told me to expect, which is always reasonable. The experts in the service department quickly found the cause of the one problem I was having. I’m thankful they found it now while it’s still under warranty. Meanwhile, I enjoyed a delicious complimentary light lunch consisting of a Subway sandwich, fruit and fresh coffee in the waiting area. I also took advantage of the free basic manicure that was available while waiting. Thumbs up to whoever thought of that idea, and to the sweet lady doing the manicures. Mitch is busy setting up a time for the minor warranty repair. I’m confident it will be another good experience. I’ve been trading with Serra for 22 years. This is my 3rd Sienna. I’ve referred numerous family members and friends to Serra and we’ve all had great experiences. We recently brought the third generation of our family into the Serra family when she bought her new Camry. More

Excellent service as always. The staff was very friendly. Only had tires rotated. Quick service! The staff was very friendly. Only had tires rotated. Quick service! More

Excellent service throught the business. Experience was thr best ever purchasing a vehicle from Serra Experience was thr best ever purchasing a vehicle from Serra More