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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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February 13, 2021

Everyone at this service department is always so courteous and pleasant. I never take it anywhere else. I did miss the snacks this time but I guess that was because of COVID. More

by Jfauce2732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
February 03, 2021

Always greeted upon arrival and made to feel welcome. Comfortable and clean waiting area. Always in and out quickly. The service department is very efficient. More

by Melanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Feb 04, 2021 -

Serra Toyota responded

Thank you for your review! We are so glad you enjoyed your time at Serra Toyota! Meghan Barnes Customer Relations Manager (205) 838-4400

January 27, 2021

Serra Toyota consistently provides outstanding customer service and quality work on my 2 Toyota vehicles. I could take my trucks to a dealership much closer to me, but the value I get for my money from S More

by William M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gadbaw, Matt Patterson
January 23, 2021

Great service. Reasonably priced and fast and efficient service. Great comfortable waiting area with refreshments. Highly recommend this dealership for any of one’s service needs. More

by drbobwilkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service department
January 23, 2021

Always A pleasure doing Business with this Place. My Service Man Aaron Shrewsberry always makes sure all my cars are taken care of (Toyota Camry Dodge Challenger and Nissan Titan) so no matter what mak More

by MrsKimQuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsberry (Service), Matt Patterson
January 21, 2021

We’ve purchased 6 vehicles from Serra Toyota for our family since 2000. The sales and service teams have always been excellent. They keep us up to date on all the routine maintenance. We appreciate each More

by DeborahTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
January 21, 2021

Everything went smooth they are very professional do what they tell you they are going to do and not try to sell you anything you don’t need. Always a pleasant experience. More

by Red87k10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
January 21, 2021

Would like to have a better price on service. And be able to leave it and do what I need to do with a furnished vehicle by the dealer and not have to wait More

by brysonwm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
January 20, 2021

Serra has always taken care of any issues, they have the best service department! If you need a ride either way, they will pick you up, or even call uber. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Brett Hickman, Morgan Smith, Chris McDaniel, Matt Lawley, Matt Patterson
December 24, 2020

Serra Toyota service has maintained my Sienna Limited since new(2006). Everything still works.,so I guess they're doing it right! Matt(service mgr) and Brian(service mgr) are old trusted friends. More

by Akyzar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Matt Patterson
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