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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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October 31, 2020

Mitch in the service department is great. He is friendly and is always so attentive and helpful. My husband and I love working with him. More

by jones134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
October 31, 2020

It always has whatever you need and my sales person is always willing to help me' as well as the rest of toyota staff.Great job! More

by Vendettajones8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh wood, Beh Doli
Nov 01, 2020 -

Serra Toyota responded

Hello, Although we are happy to know that you enjoyed our services, I am concerned that your overall experience was rated less than perfect. If this was a mistake, will you please edit your review? If you do have any concerns, I would be happy to discuss your experience with us. Please reach out to me at your own convenience. Thank you. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

October 29, 2020

I’m am a repeat customer of Serra Toyota. I have traded about 3 times. They usually get me the deal that suits me. Th More

by Ahkilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
October 29, 2020

Best move I could ever make! I've been going to Serra Toyota for almost 4 years and every trip has been well worth it! The staff is also great! -Michael Red- More

by Michael.redd85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
October 26, 2020

Quick and Efficient ! Always on their game, even in the rain ! Wish they had more discounts on service ! Always a repeat customer We have 4 Toyota’s and they service them as we need it, with super service More

by Ftucker
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 19, 2020

I had a great experience at Serra Toyota. I got my oil changed, a new drivers side door handle and wind shield wipers. They were very responsive to all my requests and I had to change my appointment twice More

by kpschoolstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 19, 2020

Love the Service Department. From Arrival to Departure. They Go above and beyond and have always been very friendly. My Service Man Aaron Shrewsbury is Absolutely the Best ! He always gets my car in even More

by MrsKimQuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury , Matt Patterson
October 15, 2020

Everything was great. Brian Milam was awesome. Very professional and always willing to help, the guy at the front desk acts like he is busy and there is no one even around, seems to disappear a lot to More

by Janiemann9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Matt Patterson
October 14, 2020

Overall it was a good experience. My tire was repaired in a relatively short time as I waited for it. The seating was comfortable without too many people. More

by askajack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The receptionist , Matt Patterson
October 12, 2020

Antwon was the service person that waited on me. He was kind, friendly and efficient. The technician also did a great job. Very satisfied with the service More

by Mytea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwon, Aundrae Williams
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