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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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September 19, 2020

It’s always a pleasure / Mitch in service whenever I have an issue he is quick to respond back and handle it in a very professional manner as always I have nothing but the highest respect for your dealership More

by Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch in-service, Larry Lawson, Jarmaine White, Chris McDaniel, Shannon Twitty, Matt Lawley, Tim Mergenthal, Nick Gregory, Willard Love, Matt Patterson
September 17, 2020

The service department is top notch. Young man who waited on me was so nice caring made sure i was comfortable and fixed my car perfectly More

by Flipflop1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 14, 2020

I just purchased a new truck and had been searching for the right dealership for service. I set an appt and was greeted by Antwan who took care of all of my needs. He provided me with detailed information More

by swip1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan
September 12, 2020

My service was good but the only thing is that the person who does the oil change need to put the setting back correctly before the customer gets back in the car. More

by Roberson.jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Matt Patterson
September 07, 2020

The people great and guide you into the service department. They make you feel like you’re their only customer. I didn’t know the name of the service person that was assigned to help me but they More

by Bryantcherita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Matt Patterson
September 06, 2020

I have always experienced good service and the staff has always been great. Hunter always takes very good care of me. If he says I need something I am comfortable knowing he is doing what is best for me. I More

by Darcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker, Matt Patterson
August 30, 2020

Service was fast and thorough. Staff is always helpful. Antwan was especially courteous and engaged meaningfully with me. Coach Paulin, who sold me my vehicle, is always solicitous and congenial. More

by jnday@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan
August 29, 2020

The service was great and fast!! Went in for a routine oil change. The team was prompt and on time. Outstanding service! Thank you team. More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 28, 2020

I brought my car in for a recommended maintenance which included rotation of my tires. Antwan Brown was my service advisor. He was very polite and discussed any questions or concerns I had about my vehicle More

by MrsHentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan Brown
August 27, 2020

They are professional and capable to suggest the best for you. The personal was kind and very attentive people showing how important we are for them. Thank you al of you!! More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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