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This rating includes all service center reviews, with more weight given to recent reviews.
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809 Reviews of Serra Toyota - Service Center
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August 20, 2020
My family has been doing business with this dealership for over twenty years and we have purchased over ten vehicles. We have been very pleased with the product and service we have received. for over twenty years and we have purchased over ten vehicles. We have been very pleased with the product and service we have received. More
by tehamby
Employees Worked With
Morgan Smith, Matt Patterson
August 17, 2020
Always Professional, Prompt and Friendly. Always able to work with my schedule. Love that you breakfast and lunch available and free car washes and tv. to work with my schedule. Love that you breakfast and lunch available and free car washes and tv. More
by Takaminedh
Employees Worked With
Morgan Smith, VanDerrik Long, Matt Patterson
August 14, 2020
Excellent customer service the sales man was very friendly, knowledgeable, time conscious,good listener,gave every details of everything that I wanted to know and full of humor friendly, knowledgeable, time conscious,good listener,gave every details of everything that I wanted to know and full of humor More
by florencerotich
Employees Worked With
NA, Beh Doli, Chris Ziadie, Tim Mergenthal
August 12, 2020
Very pleasant and professional staff. Highly recommended. We have used them for years and will continue taking our vehicles to them. Mitch in service does a great job! We have used them for years and will continue taking our vehicles to them. Mitch in service does a great job! More
by Sflansdell
Employees Worked With
Mitch Kelley
August 11, 2020
Great service and Great prices and Friendly staff! Always has the customer in mind when entering the building. I recommend this Dealership for all your Toyota's Needs. has the customer in mind when entering the building. I recommend this Dealership for all your Toyota's Needs. More
by emiers7461
Employees Worked With
Matt Patterson
August 06, 2020
Josh in the service department has been so helpful and kind. Mr. Robert in Parts is always a pleasure doing business with. Highly recommended them! kind. Mr. Robert in Parts is always a pleasure doing business with. Highly recommended them! More
by Ashley Mims-Saranko
Employees Worked With
Joshua Woods, Robert (parts department)
August 03, 2020
Good people to do business with. Pricing could be a Good people to do business with. Pricing could be a little lower. Very efficient on what they do. Very knowledgeable staff to work with and ve Good people to do business with. Pricing could be a little lower. Very efficient on what they do. Very knowledgeable staff to work with and very friendly. More
by Lonnie
Employees Worked With
Josh Woods, Matt Patterson
July 30, 2020
Dreaded going in for a routine service due to the Covid 19 pandemic. But It took only 45 minutes for the oil change, tire rotation, and extra filters to be changed. The waiting room was clean and spaced 19 pandemic. But It took only 45 minutes for the oil change, tire rotation, and extra filters to be changed. The waiting room was clean and spaced to give a 6 feet distance. From others and someone remained area to clean continuously. More
by Law
Employees Worked With
Matt Patterson
July 30, 2020
Mitch programmed my cell phone and installed front license f Very efficient and polite folks.Made my experience less stressful. I will plan to shop here again. I will be sure to recommend this dealership.Thanks Very efficient and polite folks.Made my experience less stressful. I will plan to shop here again. I will be sure to recommend this dealership.Thanks ! More
by elned
Employees Worked With
Mitch in service., Shannon Twitty, Shawn Jenkins, Larry Paulin
July 28, 2020
I have used serra toyota for service and purchases, always professional , always courteous and efficient. The service has been awesome on every visit. They take care of the sarvice/problem quickly and always professional , always courteous and efficient. The service has been awesome on every visit. They take care of the sarvice/problem quickly and give you a heads up for potential problems. I would highly recommend serra for sales and service! More
by donaldprosper
Employees Worked With
Mitchell( service)
