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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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July 20, 2020

Great job fast service easy to work with. I will come back. Matt is always easy to work with when service is needed. He always gives great service More

by Sgscott5235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 19, 2020

Had an appointment and was done promptly and did a great job. I waited on my vehicle and as soon it was done was notified. Great experience. More

by Rodhicks10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 16, 2020

Came in for recall work. There was some sort of problem with hooking the fuel hoses back up. Gasoline sprayed everywhere. The smell was in my car for a few days. Then the check engine light came on when More

by Don.hendry1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
July 12, 2020

Can't tell you any of that. Went to get my car serviced, and they did a great job! It's enjoyable to go there. Look forward to when the massages can start back! More

by ahunt71120
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jul 12, 2020 -

Serra Toyota responded

We are so glad that you enjoy your time spent at our dealership. Thank you for the kind review.

July 09, 2020

Got seen initially very quickly. Appt was quick all people especially Hunter was super nice. I didn’t get my token for a free car wash! The only sad thing to happen. OverAll the visit was great! More

by Rav4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter was great!, Matt Patterson
July 06, 2020

I called and Hunter was able to set up an appointment for me to get my car service the same day. Hunter was very professional. Thanks for the great customer service. More

by Mzfjordan3
Recommend Dealer
Yes
Employees Worked With
Hunter
Jul 07, 2020 -

Serra Toyota responded

You're so welcome. We are always happy to be of service and are glad to see that Hunter had you taken care of in a timely manner. Please come back at any time.

July 05, 2020

Fast friendly service. Had appointment took me right in. Was through with oil change & rotated tires really fast. Will go again and get oil changed. More

by lindalivery
Recommend Dealer
Yes
Employees Worked With
Mitch , Matt Patterson
Jul 06, 2020 -

Serra Toyota responded

Linda, thank you for taking the time to share your fast and friendly service experience with us. We're thrilled to hear you're satisfied with your repairs. Please do not hesitate to reach out to us when we can work with you down the road.

June 28, 2020

Brian Milam is always thorough with the service assessment of my vehicle. He values the concept of keeping the customer happy. I drive from Calera, Alabama to get the best service around. More

by thrashc3
Recommend Dealer
Yes
Employees Worked With
Brian Milam
June 25, 2020

Great customer service, very kind and helpful, and made sure I had answers to any concerns about my car especially when it came to about my tires More

by mariaskeen7790
Recommend Dealer
Yes
Employees Worked With
Antwan Brown
June 25, 2020

They have always give me good service no complaints always give me what I asked for. It always has been a good place to get a service done wait time is short. More

by Danny
Recommend Dealer
Yes
Employees Worked With
Jon Shacklford, Matt Patterson
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