Serra Toyota - Service Center

In September 2019 I purchased a Lifetime Battery at your dealership. Had to call AAA to jump me off 5/14/20. Insisted I left something on to run battery down. Service men don’t know their products. When you dealership. Had to call AAA to jump me off 5/14/20. Insisted I left something on to run battery down. Service men don’t know their products. When you cut off. Tab 4. Everything is off no windows no lights no charger nothing. I asked for a new battery b battery and was turned down. 1st. Brought car the check eng light came back on so they rechecked it. Couldn’t find anything so they simply turned. That off. Don’t call me a liar and. Next time it happens I’m to. Call Serra Toyota to come get me not AAA. Even the service lady tried to tell them. My son is 35 and has bought 9. 9 new Toyota trucks there. The Salesmen all know us. Dissa. Pointed More

Car maintenance The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc More

It was easy to make an appointment and they were prompt and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. More

Hunter was very professional and courteous. He kept me informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. More

The service to my Toyota was excellent although it was a manufactured recall but the service staff was very courteous and they kept me informed and my wait time was not long at all. manufactured recall but the service staff was very courteous and they kept me informed and my wait time was not long at all. More

Great service and it is always quick. Mitch Kelly is who I always see and he provides excellent service every time. I would never use any dealership or service person. I always see and he provides excellent service every time. I would never use any dealership or service person. More

I wanted to be sure and leave a review for Hunter, and the tech that assisted, in the service department. He exhibited excellent customer service, and was diligent when looking into a concern of mine, tha the tech that assisted, in the service department. He exhibited excellent customer service, and was diligent when looking into a concern of mine, that I know little about. I was in for a scheduled maintenance, and I truly appreciate the effort and service. More