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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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April 27, 2020

Great service Eady in and out without much waiting. Morgan Smith is a fantastic person to work with in the sales Department. Have bought several cars from him. More

by Rodhicks10
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
April 26, 2020

Coach was the best sales person I have ever met!!!! He was patient and up front with all info I needed I don’t regret going to this dealership... thanks coach !!! More

by shantailborden
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
April 25, 2020

Great Service as usual. Always a good experience. My vehicle is over 300k and they keep it running like almost new. Toyota Camry 2005. Thx Serra Toyota More

by T. Steele
Recommend Dealer
Yes
Employees Worked With
Brian in the service dept, Matt Lawley, Matt Patterson
April 20, 2020

Everything was great. The area was clean and inviting. I did not have to wait long. I will definitely be coming back. The hours are very convenient. More

by Virginia
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
April 16, 2020

Couple of months ago I took my 2018 Camry to Serra Toyota for service that came with the car when you hit particular miles. This service was suppose to be tire rotation etc. well before I took my car my tire More

by Strickland884
Recommend Dealer
No
Employees Worked With
Matt Lawley, Matt Patterson
Apr 16, 2020 -

Serra Toyota responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience and our level of communication. Please feel free to reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best Matt Patterson Service Director mattp@serratoyota.com

April 05, 2020

Good afternoon I pulled in Friday the 27 and let me say I was very impressed with there professionalism every one smiling and was concerned More

by Monteztolbert70
Recommend Dealer
Yes
Employees Worked With
Brain, Matt Patterson
Apr 05, 2020 -

Serra Toyota responded

Thanks for taking a moment to share your impression. We're delighted to have met your expectations in terms of our professionalism. If there is anything else we can do for you, please let us know. We look forward to any future business.

April 03, 2020

Excellent service I continue to have my car serviced at Serra Toyota. Easy to make appointments the are flexible hours that work well with my schedule More

by theamazinghands
Recommend Dealer
Yes
Employees Worked With
Mitch...5 Stars!, Matt Patterson
Apr 03, 2020 -

Serra Toyota responded

Thank you for the great review. We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 30, 2020

Service visit Great work. Team kept me updated and provided a great review of my service with recommendations. The service manager Matt was great to work with More

by Jfoley1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
March 28, 2020

Friendly with great service. Great coupons for excellent value for repairs and maintenance. I was contacted when it is time for service on my vehicle. More

by JHII02
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly; Crystal Sherer
March 28, 2020

Great customer service. Great turn around time on getting your vehicle needs taken care of. The workers are very friendly & seem to be genuinely concerned with your needs. More

by GettMDaddy
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Torey "TJ" Marshall
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