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Serra Toyota - Service Center

Birmingham, AL

4.8
808 Reviews
Call Service Center (205) 623-2298

808 Reviews of Serra Toyota - Service Center

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January 08, 2024

They are friendly and seem to know what they are doing. They are well organized. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Apr 13, 2024 -

Serra Toyota responded

We are glad to hear you found our team at Serra Toyota Birmingham friendly, knowledgeable and well organized. It's important for us to provide you with great service. Thank you for your high rating.

January 05, 2024

I’ve used Serra Toyota for years and have always been satisfied. Dennis Wood always gives excellent service. More

by Arno1576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Lawley, Tim Mergenthal, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your ongoing support over the years. Dennis Wood at Serra Toyota Birmingham and our team aim to provide top-notch service. Thank you for writing this positive review.

January 01, 2024

I would most definitely recommend this dealership to others they work with what ever problem you have going on to get you in a car weather it's a new car or used one and if your needing a car Yao is you More

by Prewitt.kaylyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
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Apr 13, 2024 -

Serra Toyota responded

Thank you for your high rating and recommendation. It's always a pleasure to help our customers like you find the right car, new or used. We're also glad to hear about your positive experience with Yao at Serra Toyota Birmingham.

December 31, 2023

Great service provider and he recommended other services that will be needed in future. Also, did a great job on updating me on my service status. More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

It sounds like you received excellent guidance and communication during your last visit to Serra Toyota Birmingham. It's crucial to know future needs for your vehicle, isn't it? Thank you for sharing and endorsing us so highly, we appreciate it immensely.

December 26, 2023

Clean atmosphere. Friendly environment.Our contact person Shannon Grider was very professional,courteous and knowledgeable. I was impressed with the overall efficiency More

by Brasfield500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
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Apr 12, 2024 -

Serra Toyota responded

We're pleased you enjoyed the clean environment and friendly atmosphere at Serra Toyota Birmingham. It's great to hear that Shannon Grider professionally assisted you, taking good care of both your needs and your car. Here's wishing you a calm Christmas period as well - all the best.

December 25, 2023

Serra Toyota at Center Point has awesome people working there who offer exceptional service, very pleased with every experience with them! More

by Elle247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Parker, Angel Perez
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December 23, 2023

Great, fast, and efficient service. Customer service was top notch and everyone seemed to have knowledge of what you may be looking for More

by Kisha-Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Armstrong, Matt Lawley, Matt Patterson
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Apr 12, 2024 -

Serra Toyota responded

We appreciate your recognition of the efficient service and knowledgeable staff at Serra Toyota Birmingham. Thank you for sharing your positive experience.

December 22, 2023

Serra Toyota dealership does goodwork and the staff is friendly and the wait time is responsible. I have been going to them for years and would definitely recommend them to a friend. More

by vivian.ambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Matt Patterson
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Apr 12, 2024 -

Serra Toyota responded

It's good to know that you've experienced positivity at Serra Toyota Birmingham over the years and appreciate our efficient timing. We value having you in our circle and truly welcome your recommendations. Thank you!

December 18, 2023

My experience was good the dealer ship got me in on my scheduled appointment Time and out in a good timely manner . Well pleased with that More

by jcross41968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 12, 2024 -

Serra Toyota responded

We appreciate your feedback and are pleased to hear about your timely appointment at Serra Toyota Birmingham. Your satisfaction matters to us, thank you for acknowledging the efficient service.

December 17, 2023

Very clean and a relaxing atmosphere. I as for a salesman and was met in just a moment. Devin Davis, great attitude, not pushy. Delivered just what I ask for. A pleasure to do business wi More

by William Milam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Davis salesman , Matt Patterson
Report | Print
Dec 17, 2023 -

Serra Toyota responded

We appreciate your positive feedback about Serra Toyota Birmingham and our staff's prompt service. It's comforting to read that our environment gave you ease. We hope to provide the same quality of pleasant experiences in all your future interactions with us.

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