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809 Reviews of Serra Toyota - Service Center
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October 05, 2019
service excellent service,short wait time, very friendly and I will definitely be returning to have my car serviced at your convent location-thanks Diane B excellent service,short wait time, very friendly and I will definitely be returning to have my car serviced at your convent location-thanks Diane B More
by Diane
Employees Worked With
Josh Wood
September 24, 2019
Great Customer Service Was able to re-schedule my appointment for one day earlier. Although I arrived almost an hour before my service appointment, they got me in and out as Was able to re-schedule my appointment for one day earlier. Although I arrived almost an hour before my service appointment, they got me in and out as quickly. Although I bought my Toyota used, Brian Milam checked the records and found it was still under ToyoCare. More
by ToyotaTacoma2017
Employees Worked With
Brian Milam
September 24, 2019
Quick, reliable service The service was completed in a reasonably short time. I was compltely satisfied with the service representive's attention to to me and my service req The service was completed in a reasonably short time. I was compltely satisfied with the service representive's attention to to me and my service requirements. More
by Mike
Employees Worked With
Josh Myers, Jerry Cheng
September 13, 2019
Repair to my 2005 Toyota 4 Runnee I will summarize this experience having my trusted 4 runner repaired as excellent. No Bull no Hype just repaired like promised and brought back to my I will summarize this experience having my trusted 4 runner repaired as excellent. No Bull no Hype just repaired like promised and brought back to my house , what else can I say but just fantastic. Thank You. Don Howard More
by Tommy
Employees Worked With
Josh Jarboe, Josh Mize, Matt Patterson
September 08, 2019
Good customer service Very friendly and helpful. Price of service a little high. Wait time for the service to be completed was reasonable considering the department was Very friendly and helpful. Price of service a little high. Wait time for the service to be completed was reasonable considering the department was very busy at that time of day. More
by CG
Employees Worked With
Mitch Kelley
September 06, 2019
Efficient Service man listened , told me what exam of car showed and it’s price. Did what I wanted done efficiently and reasonable price for what we needed do Service man listened , told me what exam of car showed and it’s price. Did what I wanted done efficiently and reasonable price for what we needed done . Polite and friendly. More
by Brenda Lively
Employees Worked With
Service man Brian Milam , Morgan Smith, Chris McDaniel
August 16, 2019
Good work BUT E-x-t-r-e-m-e-l-y Slow I took my 2005 Toyota Tundra in for an oil change and tire rotation and balance. I was told it would take 1 - 1 1/2 hours. When I signed in, I was t I took my 2005 Toyota Tundra in for an oil change and tire rotation and balance. I was told it would take 1 - 1 1/2 hours. When I signed in, I was told I had to get my cabin filter replaced and my rear brakes cleaned and adjusted to maintain my Tires For Life program. I have no idea how the cabin air filter affects the tires. Since they were working on the rear brakes, I asked that they adjust the emergency brake. After 3 hours, they brought the truck out and said it was ready. I checked and the emergency brake had not been adjusted. They took it back and after another 1 hour, they brought it out. 4 hours total. Ridiculous. More
by Sam
Employees Worked With
Josh Wood, Assistant Service Manager
August 12, 2019
Josh, my service writer, provided outstanding service and co My service writer, Jish Mize, was professional, courteous, and helpful. He also remembered my name! I will seek to see him personally for each of my f My service writer, Jish Mize, was professional, courteous, and helpful. He also remembered my name! I will seek to see him personally for each of my future service visits. He represents the dealership extremely well. More
by preacherman
Employees Worked With
Josh Mize
August 07, 2019
Awesome Service First visit to Serra Toyota and was not disappointed. Courteous and fast service. They identified a recall and completed same day. It’s not the closes First visit to Serra Toyota and was not disappointed. Courteous and fast service. They identified a recall and completed same day. It’s not the closest Toyota dealership to my home but they are my ‘go to’ dealership! More
by Steve L
Employees Worked With
Ronald Babice, Matt Patterson
July 29, 2019
Excellent as always Only place I will take my Tundra for service. Absolutely tremendous work always. Jeremy the lead technician is the best in the business, along with Ma Only place I will take my Tundra for service. Absolutely tremendous work always. Jeremy the lead technician is the best in the business, along with Matt the service manager. More
by Joshdel
Employees Worked With
Jeremy Gadbow lead technician in service department , Matt Patterson
