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809 Reviews of Serra Toyota - Service Center
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July 11, 2019
best Toyota dealer in town Tried setting up a service at another dealership and ball was dropped multiple times just trying to set up the appointment. One call to Serra and t Tried setting up a service at another dealership and ball was dropped multiple times just trying to set up the appointment. One call to Serra and they got everything set up and taken care of. Crystal my advisor was awesome she was ready for me the moment I got there and kept me updated the entire process. Could not have asked for a better service. More
by Thecoopers
Employees Worked With
Crystal
June 17, 2019
Prompt and personal My recent visit to Serra Toyota could not have gone smoother. Although I didn’t have an appointment, they got me in and out in under an hour. Mitchell My recent visit to Serra Toyota could not have gone smoother. Although I didn’t have an appointment, they got me in and out in under an hour. Mitchell was extremely professional and helpful. More
by FTB
Employees Worked With
Mitch
June 10, 2019
Exceptional and knowledgeable. Serra environment is so welcoming and everybody over there is friendly. Waiting room for service dept is comfy with tv and WiFi on top of that them se Serra environment is so welcoming and everybody over there is friendly. Waiting room for service dept is comfy with tv and WiFi on top of that them serve refreshments. More
by Kagz
Employees Worked With
Beh Doli, Matt Patterson
June 05, 2019
My Toyota Camry experience From the time of my arrival, the atmosphere was pleasant. The service lady was friendly and courteous. The salesmen were coming out of a sales meeting From the time of my arrival, the atmosphere was pleasant. The service lady was friendly and courteous. The salesmen were coming out of a sales meeting and were so hyped up, it was like at a pep rally. All the customers were hyped. The refreshment area was clean and had donuts, coffee, and a manicurist. My service experience was great! More
by Bluegirl58
Employees Worked With
Crystal Sherer
May 31, 2019
Very friendly service I bought my car from this dealer and have had it serviced there since. This last time, the mechanic was particularly helpful and friendly. He went a I bought my car from this dealer and have had it serviced there since. This last time, the mechanic was particularly helpful and friendly. He went an extra mile to look up my account and learned that I had a prepaid account, so did not have to pay for service (the last mechanic had overlooked that and I had paid). I would definitely ask for the same service person again. More
by LucretiaMott
Employees Worked With
His last name was Wood and he was very good.
May 28, 2019
Great Service We always work with Aaron, not because others aren't great....he's just "our guy"! Great service and atmosphere. I'll always go back. We always work with Aaron, not because others aren't great....he's just "our guy"! Great service and atmosphere. I'll always go back. More
by Bev
Employees Worked With
Aaron Shewsbury
May 25, 2019
Everything was great would definitely recommend Everything was great service advisor hunter did a real good job answering all my questions getting the job done and getting me out at a good time Everything was great service advisor hunter did a real good job answering all my questions getting the job done and getting me out at a good time More
by M Glasgow
Employees Worked With
Hunter in service
May 15, 2019
Exceptional Customer Service I stopped at Serra Toyota to get my car serviced for the 15K because I just happened to be out that way. Hunter was my serviceman. He told me that I h I stopped at Serra Toyota to get my car serviced for the 15K because I just happened to be out that way. Hunter was my serviceman. He told me that I had a nail in my tire and how much it would cost to be fixed. I didn't have any money with me at all so I'd need to go all the way back home to get my purse. Hunter said he didn't want me driving on the tire like that and since they already had it on the lift he'd tell them to go ahead and fix the tire. He told me to bring the money back the next time I was out that way. This was my first time going to Serra Toyota so this man didn't know me at all. He didn't know if I'd come back. Well of course I went back to pay them for fixing the tire. And because of Hunter's exceptional customer service, I'll be going back from now on. More
by Jewelisajewel3
Employees Worked With
Hunter Parker
May 05, 2019
Awesome Service The first service appointment for me was nothing short of awesome. Friendly staff , courteous customer service, and maintenance advisors who care. Bes The first service appointment for me was nothing short of awesome. Friendly staff , courteous customer service, and maintenance advisors who care. Best decision I ever made to purchase a vehicle here and have it serviced at Serra Toyota. More
by Tlee08
Employees Worked With
Shawn Jenkins, Matt Patterson
May 04, 2019
Great customer service I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answe I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answered all of my questions and was very prompt with my car status. I will definitely be returning. More
by jharris
Employees Worked With
Mitchell Kelly
