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Serra Toyota - Service Center

Birmingham, AL

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809 Reviews of Serra Toyota - Service Center

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May 02, 2019

Always so easy and professional I've Used Serra Toyota service for my Toyota vehicles. It is always a good experience and I trust their assessments and care of my vehicles More

by JonesRav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam
May 03, 2019 -

Serra Toyota responded

Hello there, thank you for sharing your feedback with us. We are so happy to know you've had a positive experience. We appreciate your business and hope to see you again.

May 02, 2019

Excellent Customer Service Josh was great! He answered all our questions and explained everything so well and made sure all our needs were met. Also, everyone there has always More

by Pickles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Woods
May 03, 2019 -

Serra Toyota responded

Hi there, thanks for sharing your review with u. We can't wait to share your compliments with Josh and our team. It was great working with you. Come back again soon.

April 05, 2019

Leave it to Mr. VANDERICK LONG!!!! Great place. I did not have to go on the actually car lot. Omg Mr. LONG JUST BROUGHT THE CAR TO ME.. AWESOME. NO WALKING AT ALL. NOW DO SOMETHING AB More

by Bernadette65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VanDerrik Long, Chris McDaniel
Apr 06, 2019 -

Serra Toyota responded

Bernadette, Thank you for taking the time to write a review. We are very happy to hear VanDerrik and Chris went above and beyond to assist you from start to finish. Enjoy your brand new ride. We appreciate your loyalty and business.

March 31, 2019

Service experience I had asked for an estimate to replace windshield and haven’t received it. Even left a message that wasn’t returned. Otherwise it went well. More

by corinne66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
March 07, 2019

Was there to have valve cover gasket replaced I was very pleased with the price I got, compared to another Toyota dealership, as well as the speed and kindness of the staff. I bought that truck ( More

by Ayates95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood
Mar 07, 2019 -

Serra Toyota responded

Thank you for reviewing us. We're happy to hear you had a great experience with our team. If there is anything we can do for you in the future, please feel free to reach out to us.

February 20, 2019

Great customer service It was a fabulous experience at Serra Toyota because Vanderrick Long helped me along the way to get a good deal on my service as well as Crystal in th More

by Amylaguera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VanDerrik Long
February 14, 2019

45,000 checkup Got my 45,000 mile checkup, got one tire plugged & 1 new tire installed. Plan on coming back for 50,000 mile checkup when time comes More

by Carwork craig 456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
February 06, 2019

Great customer service I have been a customer of this dealership for almost 4yrs and great service every time. Comfortable environment and comfortable seating. I will contin More

by 122202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jarboe
Feb 07, 2019 -

Serra Toyota responded

Thank you for taking the time to leave us a positive review and rating. It is wonderful to know that you are a loyal customer and that you are always provided with great service. We truly value your business and we hope that you will visit us again soon.

February 03, 2019

Great service! Josh Meyers made sure all my needs were met! The service team is friendly and timely. There is a dealership closer to my home but I drive to the other More

by Gretchen
Recommend Dealer
Yes
Employees Worked With
Josh Meyers
Feb 04, 2019 -

Serra Toyota responded

Thank you for taking the time to leave us a positive review and rating. We are happy to know that Josh made sure all your needs were met and that the service team was friendly and quick. We apprecaite you driving the distance and we hope to see you again soon. Have a good day!

February 03, 2019

Great Friendly Service I have been a happy customer at Serra for many years now. I love their customer focused service. I have one service professional that I try to use reg More

by Klong18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Myers, Beh Doli
Feb 03, 2019 -

Serra Toyota responded

Thank you for the excellent review. We appreciate your continued business and invite you to come back and see us anytime.

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