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Serra Toyota - Service Center

Birmingham, AL

4.8
808 Reviews

808 Reviews of Serra Toyota - Service Center

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January 06, 2019

New car! I went to Serra Toyota for service on my 2012 Corolla and left in a 2019 Corolla!! Thank you Josh, Roe, and Smitty!! you guys are great! More

by Kellyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roe, Zack Vickers, Calvin Smith, Clarence Moore
Jan 07, 2019 -

Serra Toyota responded

Thank you for the five-star review, Kelly. It was our pleasure to work with you and get you into the 2019 Corolla. Please let us know if we can do anything else for you.

January 04, 2019

WOULDNT GO ANYWHERE ELSE I have always had the best experience at this dealership. Everyone is so friendly. The wait time is always acceptable. They treat you like family. My More

by Gerimccray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Chris McDaniel, Matt Lawley, David VanDusen
Jan 05, 2019 -

Serra Toyota responded

Thank you for the kind words! We're happy to hear our teams have been able to provide you with exceptional experiences. We hope to see you again in the future.

January 03, 2019

Top Notch I had another local dealer refuse to replace my battery under factory warranty and Serra replaced it under warranty with no problems. I would highly r More

by Nhallmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jan 03, 2019 -

Serra Toyota responded

Thank you for recommending our dealership. We were happy to help you get your car battery replaced. Don't hesitate to reach out to us should you need any further service. Come see us anytime.

January 02, 2019

Scheduled maintenance I have always had good service when taking my truck to Serra Toyota. Easy to schedule appointment. Brian Milam is very professional highly recommend f More

by David1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam
Jan 03, 2019 -

Serra Toyota responded

Thank you for taking the time to share with us your review. It's great to know that you always have exceptional service at our dealership. We will make sure to pass on your kind words to Brian.

December 30, 2018

WARRANTY PROBLEM OTHER DEALER SHIP SAID IT WAS NOT COVERED AND WAS GOING TO CHARGE 2,000 .WE HAD DONE READ IT WAS COVERED.WOULD HIGHLY RECOMMEND SERRA BECAUSE BRANDON More

by toyotatacoma2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON
December 22, 2018

Great Service! Aaron graciously greeted me and directed me to the Customer Service lounge/waiting area. My service was prompt and professional. He even set the appoi More

by Babs68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron in the Service Department , Jarmaine White
December 22, 2018

The two reasons I use Serra The two reasons I will continue to buy and bring my Camry to Serra are Shannon in sales and Aaron in Service. Hands down the best two men in the busin More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury , Shannon Twitty
December 22, 2018

Service Your team is always friendly and fast. We appreciate the explanation of the service provided. We will Recommend others to come to Serra. Thank you f More

by Tyow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
December 19, 2018

RAV4. Good dealership. And great service Dept. Josh Myers is great. Matt Patterson is outstanding. Love him. Josh Myers takes real good care of me. Dealersh More

by Rav4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Myers
December 11, 2018

Service department is great! Thank you Dennis Woods and Matt Patterson! Yall always take care of us and all our toyotas with the best service available and do it with a smile! Thi More

by Gasman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Woods, Matt Patterson
Dec 12, 2018 -

Serra Toyota responded

Hello, Thank you for your positive review. It's good to know that Dennis and Matt provided you with great service. We value your business and look forward to working with you again.

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