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This rating includes all service center reviews, with more weight given to recent reviews.
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808 Reviews of Serra Toyota - Service Center
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November 14, 2017
Excellent Was excellent..was taken right in..very friendly..would recommend to somebody looking to purchase..they give a personal review of what to expect..wond Was excellent..was taken right in..very friendly..would recommend to somebody looking to purchase..they give a personal review of what to expect..wonderful! More
by Gentry Roberts
Employees Worked With
Buddy Aydelette
October 04, 2017
Well pleased I had a great experience at Serra Toyota due to the fine working atmosphere I encountered with Buddy Aydelette.I don't usually do survey, however I ju I had a great experience at Serra Toyota due to the fine working atmosphere I encountered with Buddy Aydelette.I don't usually do survey, however I just couldn't pass this opportunity to share the good I experience with Mr. Aydelette. Keep him! More
by John316
Employees Worked With
Buddy Aydelette
August 23, 2017
Help Needed While traveling through Birmingham, we experienced engine problems. This dealership took us in on a Saturday morning, repaired our problem and got us While traveling through Birmingham, we experienced engine problems. This dealership took us in on a Saturday morning, repaired our problem and got us back on the road within an hour and a half. The service was fantastic, friendly and most appreciated! The wait time was accompanied by fresh coffee and donuts and constant updates on the progress of our repairs. THANK YOU!! Dennis, Matt and the repair technicians. More
by Henry Restarick
Employees Worked With
Dennis, Matt Lawley
July 19, 2017
Service Always very nice and timely. I was there for only about 30-45 minutes! When I called to make the appointment I was able to get on the next day! Always very nice and timely. I was there for only about 30-45 minutes! When I called to make the appointment I was able to get on the next day! More
by Jgann
Employees Worked With
Dennis
July 17, 2017
Great experience! Regular service. My Ssles Associate is Hunter Parker. He was professional with great customer service skills. I plan on bringing both my vehicles to Serra Toyota for My Ssles Associate is Hunter Parker. He was professional with great customer service skills. I plan on bringing both my vehicles to Serra Toyota for the life of both cas. More
by Kennethwilson44
Employees Worked With
Hunter Parker
July 15, 2017
Timely and friendly service I have been to other dealerships through the years with different cars but Serra has exceeded all of the others with their friendly employees and quic I have been to other dealerships through the years with different cars but Serra has exceeded all of the others with their friendly employees and quick service. The waiting area is large and clean with refreshments and tv's. All service work is discussed before you checkout. A very positive experience... More
by Cargirl1
Employees Worked With
Buddy Aydelette
July 15, 2017
Great Services !! Great services and great people. Sent my Daughter there with flat tire and front end problems. They treated her like she was there own daughter. Took Great services and great people. Sent my Daughter there with flat tire and front end problems. They treated her like she was there own daughter. Took care of her and back on road. Thank you Josh Myers !!! More
by BoBo
Employees Worked With
Josh Myers , Morgan Smith
July 13, 2017
Great dealership I love the customer service it's a great experience. I have been dealing with Seers Toyota for 4 yrs now . Seers Toyota is the BEST !!!! I love the customer service it's a great experience. I have been dealing with Seers Toyota for 4 yrs now . Seers Toyota is the BEST !!!! More
by Donna Strown
Employees Worked With
Dennis wood, Beh Doli
July 07, 2017
Recall service apt The service manager Matt went above and beyond to accommodate my changing schedule. I was in and out very quickly. Definitely an asset to the dealersh The service manager Matt went above and beyond to accommodate my changing schedule. I was in and out very quickly. Definitely an asset to the dealership. More
by GeorgeS
Employees Worked With
Matt Patterson
June 10, 2017
Service; Dennis Wood Dennis goes above and beyond. Always professional, friendly, courteous. He's the reason I keep coming back. I would recommend the service departmen Dennis goes above and beyond. Always professional, friendly, courteous. He's the reason I keep coming back. I would recommend the service department to anyone. More
by Becky
Employees Worked With
Dennis Wood, Morgan Smith, Phillip Turner
