Back

Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
Contact Dealership

5009 Brookes Crossing Blvd

Birmingham, AL

35235

Directions

By Type

Showing 2,379 reviews

June 22, 2020

very nice guy called me and said we could work something out. At first i wasn't sure if i should wait and pay off my car. They worked hard to get where i wanted on payments. would highly recommend this deal More

by countryboots21
Recommend Dealer
Yes
Employees Worked With
Janeshia Griggs, Ross Dzabraev
June 20, 2020

I always have a great experience with the service department. Frankie is the best by keeping me updated & informed of what is going on with my car. More

by jtheblonde1
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 19, 2020

The best customer service I’ve experienced. Friendly, upfront, timely. I couldn’t ask for better. Nice accommodations in waiting area, or vehicle usage if you need to leave your car and run errands! More

by Me-n-three
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 17, 2020

It was a very professional environment. Everyone was attentive and making sure my experience was the best one. Thanks Serra Kia for the great service. More

by jcposey90
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
June 16, 2020

Darin did a good job of fixing my car again. All the work he has done and been great. I appreciate the job he does. More

by Dave b
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

Awesome team at Trussville Kia! I keep going back there for all of my service needs and Mr. Bill always takes great care of my vehicle. I recommend them to all my friends and family. With their knowledge a More

by JFLANNERY2102
Recommend Dealer
Yes
Employees Worked With
Mr. Bill
June 15, 2020

I love the Kia place Belinda an Aaron or great and gave me great service this is my third vehicle from here and it want be my last More

by Mary hayes
Recommend Dealer
Yes
Employees Worked With
Belinda bender five stars, Lee Feiden, Ross Dzabraev
June 15, 2020

I absolutely love Belinda and Chase!!! They were amazing!!! They redeemed Kia Trussville. I will be sending friends and family your way for a new vehicle. More

by Saulmekaneville
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belinda and chase 10 stars, Lee Feiden, Payden Sewell, Timothy Smith, Ross Dzabraev
June 15, 2020

They figured out where my AC was leaking and fixed everything quickly. I would definitely recommend using Serra Kia of Trussville for service and replacing parts. More

by s.tucker.art
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance
June 13, 2020

very thorough Bumper to bumper check to make sure the car was safe for my teen to drive. Found and corrected everything! I left feeling comfortable with my daught More

by Rbrewer3172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood
...
164
...