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Serra Trussville Kia

Birmingham, AL

4.3
2,379 Reviews

5009 Brookes Crossing Blvd

Birmingham, AL

35235

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2,379 Reviews of Serra Trussville Kia

May 28, 2024

Next service due date was not updated, the cabin filter cover was left on the front seat and I am getting a check system alert that they could not identify More

by dse3745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antwon Brown
May 27, 2024

Jacob was great to work with. He listened to our needs and was able to deliver on them. A very friendly, personable and professional experience. PS I did not rate Abdul Mugha More

by greg-newynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, Jacob Kinkead, Jerry Ledbetter
May 26, 2024

Do the consumers a great cause and close! !!! Horrible experience that a review will.not help future consumers, More

by kamillahwashington237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Shaw
May 25, 2024

Very friendly. Get you in and out to get on with your day. Comfortable waiting area with complementary beverages. More

by BJALBOT2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
May 24, 2024

This is a great place. Chris was so kind and got me into a voltswagen Jetta. I love this car. My credit was not very good but he worked on it for me. Thank you Serra Kia Tr More

by budsherbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, Daniel Hall, Christon Taylor
May 24, 2024

Clean, friendly, prompt, hassle free customer service. Everyone is helpful and answers any and all questions. This is my 2nd purchase from this dealership. I will come back again when and if I decide to g More

by mcoots73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Neely, Ashley Young, Seth Franks, Chad Wood
May 23, 2024

Antwuan was an exceptional person to work with. He was very kind and gave me constant updates. The service manager was also a pleasure to work with but I don’t have his name at this time. I can app More

by quasha5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Evans, Antwon Brown
May 23, 2024

No long wait and was served right away and they did the service i asked for More

by rosalinegriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
May 23, 2024

I came in for my car’s first oil change without an appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service More

by shana.gerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
May 22, 2024

Had m’y Sportage serviced here several times and very positive. Service is usually very quick and lounge has good wi-fi and coffee More

by Rick in Hoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
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