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Serra Trussville Kia

Birmingham, AL

4.3
2,379 Reviews

5009 Brookes Crossing Blvd

Birmingham, AL

35235

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2,379 Reviews of Serra Trussville Kia

May 16, 2024

My experience was excellent. They all treated us as old customers, even though it was our first purchase. Highly recommend these folks! More

by bthomas7106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, Daniel Hall, James Myrick, Seth Franks
May 15, 2024

We were greeted at the door by Johnathon. He was very polite and helpful. He answered all questions we had. He made a sale! More

by denn.crews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez, Seth Franks
May 15, 2024

this was a great great experience, would highly recommend kia trussville to my friends and family. More

by sophiardavis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
May 14, 2024

Great service. The wait time was not long. Free car wash nice. Thank you Kia More

by CMOKY744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
May 12, 2024

Good dealership. Loved my salesman. Nice car. Thanks. Bye. Talk to you later. Good evening. More

by faizonperkins
Recommend Dealer
Yes
Employees Worked With
Jacob Kinkead
May 11, 2024

The service is good. The wait is long. I would have loved to have some type of text alert to explain the progress of my car as I waited. More

by shawndrikalcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
May 10, 2024

They fixed everything, ordered my parts, contacted me when ready and had my car cleaned. More

by bakedwithskylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson, Darren Adams, Matthew Shaw, Daniel Hall, Abdul Mughal, Seth Franks, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
May 10, 2024

Justin was great, able to communicate wigh me by tect, delivery of car was VERY helpful!! More

by krS0525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Franks, Justin Hardin
May 09, 2024

I didn’t get the complimentary car wash after my service and I didn’t get my deductible from my diagnostic. More

by charisselovehersweetlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardin, Colin Whisenant
May 07, 2024

This dealership always goes above and beyond to help and I am so grateful for their transparency and quality of service. More

by Taylormchao2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant, Iyonna Brown
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